Intern - Student Information Systems - Temporary (Immediate Opening)
About The Position
IDEA Intern Mission: The Intern supports IDEA’s mission by contributing to day-to-day team operations, project execution, and administrative priorities while developing foundational professional skills in a collaborative work environment. Location: This is a full-time hybrid position (part remote, part onsite) based in Texas with preference given to candidates who live in Austin, El Paso, Houston, Permian Basin (Midland/Odessa), Rio Grande Valley, San Antonio, and Tarrant County (Fort Worth), or who are willing to relocate. Travel Expectations: Travel to IDEA training events or step-back may be required. What You’ll Do – Accountabilities Essential Duties: Support assigned team with daily operational, administrative, and project-related tasks. Assist with organizing, tracking, and maintaining information relevant to team priorities. Prepare summaries, reports, presentations, or materials to support team initiatives. Support special projects and follow-up activities as assigned. Additional Duties and Responsibilities: Review and validate POR documents for compliance Conduct professional phone outreach to families for missing or incomplete documentation Document follow-up attempts and update tracking systems Escalate complex cases to supervisors Maintain confidentiality of student information Meet weekly productivity and quality targets
Requirements
- Knowledge in Excel, PowerPoint, and Word
- Strong customer service skills
- Multi-task oriented
Nice To Haves
- Currently enrolled in college (minimum 1 completed semester)
- Minimum GPA of 2.5
- Strong attention to detail and organization skills
- Professional phone and communication skills
- Comfortable handling confidential information
Responsibilities
- Support assigned team with daily operational, administrative, and project-related tasks.
- Assist with organizing, tracking, and maintaining information relevant to team priorities.
- Prepare summaries, reports, presentations, or materials to support team initiatives.
- Support special projects and follow-up activities as assigned.
- Review and validate POR documents for compliance
- Conduct professional phone outreach to families for missing or incomplete documentation
- Document follow-up attempts and update tracking systems
- Escalate complex cases to supervisors
- Maintain confidentiality of student information
- Meet weekly productivity and quality targets
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What This Job Offers
Job Type
Full-time
Career Level
Intern
Education Level
No Education Listed
