Intern - Sales

Fabick Cat•Fenton, MO

4d•Hybrid

About The Position

The Sales Intern – Retail Sales Support role is designed to provide hands-on experience within the equipment sales process by supporting and shadowing Retail Sales Representatives (RSRs). This position will assist with customer engagement, lead qualification, CRM management, and day-to-day sales activities while gaining exposure to Fabick Cat’s products, services, and customer base. The intern will work closely with the entire sales team to learn how retail leads are managed, how customer relationships are developed, and how sales opportunities are identified and supported.

Requirements

Currently pursuing an Associate or Bachelor’s degree in Business, Marketing, Sales, or related field
Strong verbal and written communication skills
Willingness to learn and take initiative
Basic proficiency in Microsoft Office (Word, Excel)
Interest in sales, equipment, or construction-related industries
Ability to work in a team environment

Nice To Haves

Previous customer service, retail, or sales experience preferred but not required

Responsibilities

Assist and support the entire sales team in contacting customers via phone and email to support account outreach.
Help gather and update customer information in CRM (Saleslink).
Participate in lead qualification efforts and observe how opportunities are routed or pursued.
Shadow customer interactions to learn relationship-building techniques.
Maintain and update customer records, notes, and activities in CRM.
Assist with tracking leads, follow-ups, and campaign results.
Support documentation of sales activities and pipeline updates.
Assist with walk-in retail activity alongside RSRs and branch personnel.
Help coordinate basic customer needs and direct inquiries appropriately.
Support marketing campaigns and promotional outreach efforts.
Collaborate with sales and marketing teams on special projects.
Attend team meetings, ride-alongs, and training sessions.