Intern, Sales Operations

DrFirst Inc. • ,

3d • $18 - $20 • Remote

About The Position

DrFirst seeks a Sales Operations Intern to support the Revenue Operations team during a critical phase of data quality and process improvement. This role involves CRM hygiene work in Salesforce, partnering with Marketing Operations and RevOps on automation projects, and building documentation. It's ideal for a student or recent graduate wanting hands-on experience with Salesforce, enrichment tools like ZoomInfo, and the operational backbone of a B2B healthcare technology company. This is a paid, remote internship reporting to the RevOps Senior Director, offering exposure to senior commercial leaders, marketing operations, and customer success teams. Daily workflow includes active use of AI tools like Claude, ChatGPT, and Copilot.

Requirements

• Currently enrolled in a Bachelor's or Master's program, or recent graduate (within 12 months), in business, information systems, marketing, finance, or a related field
• Strong attention to detail with comfort working in spreadsheets and structured data
• Excellent written communication skills with the ability to draft clear documentation and SOPs
• Active, daily user of AI tools including Claude, ChatGPT, or Copilot for research, writing, and problem solving
• Self-directed with the discipline to deliver remote work on time and to spec
• Curious problem solver who treats data issues as puzzles rather than obstacles

Nice To Haves

• Prior exposure to Salesforce as a user, administrator, or through coursework or Trailhead badges
• Familiarity with ZoomInfo, LinkedIn Sales Navigator, HubSpot, or similar enrichment and marketing automation platforms
• Interest in pursuing Salesforce Administrator certification during or after the internship
• Coursework or prior internship experience in sales operations, marketing operations, business analytics, or revenue operations
• Interest in healthcare technology and the business operations supporting it

Responsibilities

• Audit and clean CRM records, including reviewing and deduplicating leads, contacts, and accounts in Salesforce. Identify and archive inactive or stale records based on defined criteria.
• Standardize and enrich field data by researching and backfilling missing or incomplete fields using enrichment sources to ensure records meet DrFirst data standards.
• Document data hygiene rules and SOPs to maintain quality improvements beyond the internship.
• Automate recurring data tasks by partnering with Marketing Operations and RevOps to identify cleanup workflows and build Salesforce reports, flows, or integrations.
• Support reporting and dashboard work by building and refining Salesforce reports and dashboards.
• Contribute to RevOps projects by participating in cross-functional meetings, taking ownership of small workstreams, and bringing fresh ideas.

Benefits

• Competitive compensation, with an hourly rate of $18 - $20/hr.
• Paid time off accrual per company policy for interns
• Hands-on experience with Salesforce, ZoomInfo, HubSpot, and DrFirst's enterprise AI platform Claude
• Mentorship from the RevOps Senior Director and exposure to senior commercial leaders
• Opportunity to convert to full-time based on performance and business need

What This Job Offers

• Career Level: Intern
• Education Level: Associate degree