Intern - Recorder's Office

Lucas County•Toledo, OH

1d•Onsite

About The Position

This internship in the Recorder's Office provides an opportunity to gain general knowledge of all phases of the office's operations and to explain these operations to the public. The intern will answer phone calls, assist customers with questions, and perform general clerical duties such as filing and records management. A key aspect of the role is to learn office procedures and contribute to an office update initiative, which may include helping to prepare communications like newsletters and promotional materials. Interns may also attend public appearances, shadow employees, and assist with various tasks including document recording, imaging, indexing, verifying public records, and information technology duties. Additionally, the intern will instruct and assist customers in using the office's services, retrieve documents upon request, and certify copies of recorded documents. Other duties as assigned will also be part of the role.

Requirements

General knowledge of all phases of the Recorder’s Office.
Ability to explain office operations to the public.
Proficiency in computer operations (e.g., Microsoft Office, Group Wise, and other related software).
Typing and word processing speed of 60 words per minute.
Oral communications skills.
Organization skills.
Customer service skills.
Ability to establish and maintain effective working relationships with co-workers.
Ability to perform computer operations (e.g., Microsoft Office, Group Wise, Word Perfect, and other related software).
Ability to type/word process at 60 words per minute.
Ability to calculate fractions, decimals and percentages.
Ability to work alone or as part of a group.
Writing skills.
Current undergraduate or graduate student in Political Science, Education, Public Administration, or a related field.
Interest in government, public service, community engagement, or policy development.

Nice To Haves

Understanding the role of public record jurisdictions and the legal requirements for managing documents.
Gaining familiarity with record types such as deeds, mortgages, liens, releases.
Developing communication, attention to detail, and organizational skills applicable to administrative roles.
Exposure to local government operations and community services, including how records management supports transparency and accountability.

Responsibilities

Explain the operation of the Recorder’s Office to the public.
Answer phone calls and assist customers with questions.
Assist office staff with general clerical duties, filing, and records management.
Learn office procedures and contribute to office update initiative.
Help prepare communications, including newsletters and promotional materials.
Attend public appearances.
Shadow employees and assist with document recording, imaging, indexing, verifying public records, and information technology tasks.
Instruct and assist customers in the use of services provided by the office of the Lucas County Recorder and retrieve documents upon request.
Certify copies of recorded documents requested.
Other duties as assigned.