Intern PT

Hall County • Gainesville, GA

7d • Onsite

About The Position

Greets customers in reception. Answers and routes phone calls and emails, directing customers to appropriate destinations and taking messages when appropriate. Provides public with information regarding department services. Performs varied secretarial support work for department to include routine calls, emails and reports. Accepts and reviews customer applications for services, checking for accuracy. Receives and routes departmental mail and emails. Delivers documents to other personnel and court departments. Updates customer appointments as needed in department calendar. Records various department statistics and maintains ongoing logs and lists. Assists the department head and other personnel as needed. Regular and predictable attendance is required. Performs other related work as required.

Requirements

• High School diploma or G.E.D.
• One year office related experience required
• Skill in typing and operating a computer (basic skills operating Outlook Mail and Calendar, Excel, Word, Adobe Acrobat), printer, scanner and copier.
• Ability to draft emails, write and provide clerical support with accuracy.
• Skill in operating a phone – transferring calls efficiently and tactfully.
• Ability to deal professionally and courteously with the public, members of the legal community and other employees.
• Ability to deal tactfully and courteously with individuals facing stressful and sensitive family law matters.
• Ability to assist individuals with varied socioeconomic status and diverse social, religious, cultural or lifestyle beliefs or choices with discretion and without bias.
• Ability to maintain confidentiality.
• Ability to remain in a stationary position (sitting or standing).
• Operate a computer and other office machinery, such as a calculator, copier, and printer.
• Ability to think analytically.
• Handle stress and emotion.
• Concentrate on tasks.
• Remember names and other details.
• Examine and observe details.
• Make decisions.
• Adjust to change.
• Direct others.
• Meet deadlines.
• Stay organized.
• Use math/calculations.
• Use a keyboard/type.
• Move about inside the office.
• Move/transport items up to 10lbs.
• Bend body downward and forward by bending spine and legs, and twisting at the waist, hips or knees.
• Reach overhead.
• Push or pull.
• Repetitively use hands/arms/legs.
• Be on-call and work irregular hours.
• Use effective verbal and written communication.
• Use of hand/eye coordination and fine manipulation to use equipment.
• Either work with others or work alone.

Nice To Haves

• some customer service experience preferred
• Ability to speak and write Spanish preferred (light Spanish writing – e.g., scheduling appointments by email).

Responsibilities

• Greets customers in reception.
• Answers and routes phone calls and emails, directing customers to appropriate destinations and taking messages when appropriate.
• Provides public with information regarding department services.
• Performs varied secretarial support work for department to include routine calls, emails and reports.
• Accepts and reviews customer applications for services, checking for accuracy.
• Receives and routes departmental mail and emails.
• Delivers documents to other personnel and court departments.
• Updates customer appointments as needed in department calendar.
• Records various department statistics and maintains ongoing logs and lists.
• Assists the department head and other personnel as needed.
• Regular and predictable attendance is required.
• Performs other related work as required.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: High school or GED