About The Position

The Facilities Intern – Project Management and Construction will support Nelnet’s Facilities team by assisting with construction-related projects, office renovation efforts, workspace updates, vendor coordination, documentation, and project tracking. This internship is designed for a college student interested in facilities management, construction management, architecture, engineering, business operations, or project coordination. The intern will gain hands-on experience supporting real Facilities projects that help maintain safe, functional, professional, and associate-focused work environments.

Requirements

  • Current enrollment in a college, university, technical school, or related education program.
  • Preferred fields of study include construction management, project management, architecture, engineering, facilities management, business administration, operations, or a related field.
  • Strong organizational skills with the ability to manage multiple tasks, deadlines, and follow-ups.
  • Effective written and verbal communication skills.
  • Basic proficiency with Microsoft Office tools, including Outlook, Excel, Word, PowerPoint, and Teams.
  • Ability to work independently while also collaborating effectively with the Facilities team and project stakeholders.
  • Ability to maintain confidentiality and exercise sound judgment when working with business, project, building, vendor, or associate information.
  • Interest in learning construction coordination, workplace planning, vendor management, and corporate Facilities operations.

Nice To Haves

  • Experience with class projects, internships, part-time work, or volunteer roles involving project coordination, construction, maintenance, design, operations, or customer service.
  • Ability to read or interpret basic floor plans, construction drawings, seating charts, layouts, or project schedules.
  • Comfort learning new software systems used for project tracking, service requests, documentation, and communication.
  • Strong attention to detail and ability to document information clearly and accurately.
  • Interest in continuous improvement, process organization, space utilization, and workplace experience.

Responsibilities

  • Assist Facilities leadership with planning, tracking, and coordinating construction, renovation, office move, furniture, seating, and workspace improvement projects.
  • Maintain project documentation, including timelines, meeting notes, action items, status updates, vendor information, budget details, floor plans, punch lists, and closeout items.
  • Support project communication by preparing updates, organizing follow-ups, documenting decisions, and helping ensure stakeholders have accurate and timely information.
  • Participate in project walks, site visits, inspections, and workspace reviews to document progress, identify open items, and escalate concerns to the appropriate Facilities team member.
  • Assist with coordinating vendors, contractors, building management, internal business partners, and associates to support project schedules and completion of work.
  • Track project tasks using tools such as Microsoft Planner, Excel, Outlook, Teams, SharePoint, ServiceNow, or other approved department systems.
  • Support Facilities ticket follow-up when requests are related to active projects, office readiness, maintenance needs, or associate workspace impacts.
  • Assist with ordering, tracking, and organizing project materials, furniture, supplies, signage, and equipment.
  • Help ensure completed project areas are clean, safe, organized, functional, and ready for associate use.
  • Complete additional project, construction, and Facilities support tasks as assigned.

Benefits

  • one-on-one mentorship
  • competitive pay
  • casual dress
  • flexible schedule
  • intern-specific programming
  • meaningful work experience
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