Intern - IT HelpDesk

J. F. Ahern Co.•Fond du Lac, WI

2d•Onsite

About The Position

Nearly 90% of our Interns rate their experience with us as well above average and 80% of our Interns accept full-time roles after graduation. Why? Because at Ahern, Internships aren’t about making coffee or running errands - they’re about building your future with hands-on experience. With more than 145 years as a family-owned business, we’ve built a reputation as one of the best mechanical and fire protection contractors in the country. We pride ourselves on delivering unmatched quality and innovation while providing you with job stability and support. We have an exciting opportunity for a Intern - IT HelpDesk located in Fond du Lac, WI.

Requirements

Candidates must be enrolled in a related Associate's, Technical, or Bachelor's Degree program.
Candidates must be able to work part-time hours on site in Fond du Lac during the school year and full-time hours in the summer.
Qualified candidates should have prior experience working on laptops and computers.
You should have knowledge and experience with the latest Microsoft Windows and Office suite versions.
Strong customer service skills are also needed.

Responsibilities

Work independently on delegated tasks under the direction of Support Specialists to provide end-user support via phone, email and walk ins.
Analyze and troubleshoot problems to a successful conclusion.
Learn how to image, configure, and deploy end user laptops.