Intern - Information Technology

Lutheran Senior ServicesSaint Louis, MO
Onsite

About The Position

The IT Intern learns and performs various IT tasks dependent on their course of study, training and education under the direct guidance of an IT Director. The IT Intern upholds the philosophy, vision and core values of EverTrue while ensuring that “Older Adults Live Life to the Fullest.” Under the supervision of an IT director the intern will learn to perform duties and assist in tasks related to their course of study. Learning opportunities may include: Help desk – Assist in providing telephone support to end users. Desktop – Assist in loading, configuring, testing and maintaining workstation-based hardware and software. Network – Assist in loading, configuring, testing and maintaining network hardware and software. Programming – Assist in developing reports, queries, interfaces and applications. Health Information Management – Assist in entering and validating data and reporting. Assist other IT team members as assigned. Addressing all assigned tickets and documenting in the “Track-IT” system to ensure user needs are met.

Requirements

  • 2 or more years study in computer related field or equivalent IT certification program.
  • Good communication and organizational skills.

Responsibilities

  • Assist in providing telephone support to end users.
  • Assist in loading, configuring, testing and maintaining workstation-based hardware and software.
  • Assist in loading, configuring, testing and maintaining network hardware and software.
  • Assist in developing reports, queries, interfaces and applications.
  • Assist in entering and validating data and reporting.
  • Assist other IT team members as assigned.
  • Addressing all assigned tickets and documenting in the “Track-IT” system to ensure user needs are met.
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