Intern - Grad Disability Services Test Proctor

Baker College•Royal Oak, MI

About The Position

Discover the opportunity to join Baker College, honored as one of the 2024, 2025 & 2026 Best and Brightest Workplaces in West Michigan, Metro Detroit, and Nationally! Join the team at Baker College as an Intern–Graduate Disability Services Test Proctor! Make a meaningful impact by helping create an accessible, inclusive, and supportive learning environment. In this vital role, you'll work alongside faculty, staff, and students to ensure testing accommodations are coordinated with accuracy, professionalism, and care-empowering every student to demonstrate their knowledge and achieve academic success. The Intern–Graduate Disability Services Test Proctor helps ensure that students receive the testing accommodations approved by a Disability Specialist while supporting the daily operations of the campus testing center. This role schedules accommodated exams, clearly communicates testing procedures with students, faculty, and staff, and helps maintain a secure testing environment by following testing center policies and protecting academic integrity. The Graduate Intern also resolves basic technology issues, including software and hardware problems, to keep testing running smoothly. Working with departments across the college, this position helps connect students with resources that support their academic success. Additional responsibilities include maintaining confidential student records in compliance with FERPA, documenting testing and accommodation information, assisting with testing and assistive technology setup, and completing daily office tasks, reports, meetings, and special projects. The Graduate Intern is expected to continue learning through training and professional development to stay current on disability services and accessibility best practices.

Requirements

Possess a bachelor's degree.
Currently enrolled in an accredited master's or doctoral program.

Nice To Haves

One to two years of experience in office administration, customer service, or student support within a higher education or comparable professional environment.

Responsibilities

Schedule accommodated exams.
Clearly communicate testing procedures with students, faculty, and staff.
Help maintain a secure testing environment by following testing center policies and protecting academic integrity.
Resolve basic technology issues, including software and hardware problems.
Connect students with resources that support their academic success.
Maintain confidential student records in compliance with FERPA.
Document testing and accommodation information.
Assist with testing and assistive technology setup.
Complete daily office tasks, reports, meetings, and special projects.
Continue learning through training and professional development to stay current on disability services and accessibility best practices.