Exam Services Proctor

City of Kansas City•Joplin, MO

About The Position

The Exam Services Proctor I assists with administering and monitoring internal and external examinations across academic and professional programs. The role supports secure, fair, and standardized testing by enforcing testing policies, assisting examinees with basic technical needs, and maintaining the integrity and confidentiality of examination materials and processes. It is part-time, with schedules that vary based on testing needs.

Requirements

High school diploma or equivalent.
Basic computer proficiency and ability to learn examination software and testing technologies.
Familiarity with tablet devices, mobile technology, and common software applications.
Strong attention to detail and ability to follow standardized procedures consistently.
Ability to maintain confidentiality and exercise sound judgment when handling sensitive information.
Excellent observation, organizational, and communication skills.
Ability to remain attentive for extended periods while monitoring examinations.
Ability to work a flexible schedule based on testing needs.
Physical dexterity to use hands, arms, and shoulders repetitively to operate a keyboard and other office equipment, use a telephone, and access items stored at various levels, including overhead.
Ability to speak and hear well enough to communicate clearly in person, by telephone, and in a group setting.
Ability to operate a personal computer continuously for extended periods of four or more hours.
Mental acuity to collect and interpret data, evaluate and reason, define problems, establish facts, draw conclusions, and make judgments and decisions.

Nice To Haves

Previous experience in educational, testing, customer service, or administrative environments.
Experience with computerized testing platforms, learning management systems, or assessment technologies.

Responsibilities

Proctor course examinations, comprehensive assessments, practice examinations, and externally administered standardized exams.
Verify examinee identities and ensure compliance with testing procedures and security protocols.
Monitor testing environments, and identify, document, and report suspected irregularities or policy violations.
Maintain the confidentiality and security of examination content, testing materials, records, and related documentation.
Prepare testing spaces and assist with post-exam cleanup and collection of materials.
Provide basic technical assistance with institution-approved testing devices and examination software.
Maintain a professional, quiet, and distraction-free testing environment.
Distribute, collect, secure, and return examination materials according to established procedures.
Communicate professionally with students, faculty, and Exam Services staff about testing procedures and expectations.
Follow university, departmental, and testing vendor policies related to exam administration and security.
Perform other duties as assigned in support of Exam Services operations.