Exam Services Proctor

Kansas City University•Joplin, MO

About The Position

The Exam Services Proctor I assists with administering and monitoring internal and external examinations across academic and professional programs. The position supports secure, fair, and standardized testing by enforcing testing policies, helping examinees with basic technical needs, and maintaining the integrity and confidentiality of exam materials and processes. The role is part-time, with schedules that vary according to testing needs. The proctor administers a range of examinations, verifies examinee identity and compliance with procedures, monitors testing environments, and reports suspected irregularities. The position also prepares testing spaces, handles examination materials securely, provides basic technical assistance, and communicates testing expectations to students, faculty, and Exam Services staff. The employee follows university, departmental, and testing vendor policies and performs other duties in support of Exam Services operations.

Requirements

High school diploma or equivalent knowledge, typically obtained through a high school diploma or equivalent.
Basic computer proficiency and ability to learn examination software and testing technologies.
Familiarity with tablet devices, mobile technology, and common software applications.
Strong attention to detail and ability to follow standardized procedures consistently.
Ability to maintain confidentiality and exercise sound judgment when handling sensitive information.
Excellent observation, organizational, and communication skills.
Ability to remain attentive for extended periods while monitoring examinations.
Ability to work a flexible schedule based on testing needs.
Physical dexterity to use hands, arms, and shoulders repetitively to operate a keyboard and other office equipment, use a telephone, and access items stored at various levels, including overhead.
Ability to speak and hear well enough to communicate clearly in person, by telephone, and in a group setting.
Ability to operate a personal computer continuously for extended periods of four or more hours.
Mental acuity to collect and interpret data, evaluate, reason, define problems, establish facts, draw conclusions, and make judgments and decisions.

Nice To Haves

Previous experience in educational, testing, customer service, or administrative environments.
Experience with computerized testing platforms, learning management systems, or assessment technologies.

Responsibilities

Proctor course examinations, comprehensive assessments, practice examinations, and externally administered standardized exams.
Verify examinee identity and ensure compliance with established testing procedures and security protocols.
Monitor testing environments, identify and document suspected testing irregularities or policy violations, and report them.
Maintain the confidentiality and security of examination content, materials, records, and related documentation.
Prepare testing spaces before examinations and assist with post-exam cleanup and material collection.
Provide basic technical assistance to examinees using institution-approved testing devices and examination software.
Maintain a professional, quiet, and distraction-free testing environment.
Distribute, collect, secure, and return examination materials according to established procedures.
Communicate professionally with students, faculty, and Exam Services staff about testing procedures and expectations.
Follow university, departmental, and testing vendor policies related to exam administration and security.
Perform other duties as assigned in support of Exam Services operations.