Intern - Economic Assistance Benefits Specialist (Fall/Spring)

State of South Dakota•Sioux Falls, SD
•Onsite

About The Position

This Fall/Spring internship assists low-income individuals and families with eligibility determinations for Economic Assistance programs, such as SNAP and Medicaid. The intern communicates with customers, verifies collateral information, enters information into the computer system, and determines eligibility under program rules, regulations, and policies. Customer interactions include assessing needs, clarifying household circumstances, and making appropriate referrals to state, federal, and local resources. The intern also gains knowledge of other programs managed by Economic Assistance. The internship is intended for students enrolled in a college, university, or technical institute. Applicants must be current part-time or full-time students taking at least six credit hours in the upcoming or immediately preceding semester, and should have completed one year (nine months) of their chosen program by the internship start. Students with coursework or an emphasis in social sciences, behavioral science, human services, insurance, public administration, public health, or health care administration may benefit. Preference may be given to junior or senior students, South Dakota residents, and students at South Dakota institutions.

Requirements

  • Be enrolled as a part-time or full-time student at a college, university, or technical institute when applying.
  • Be taking a minimum of six credit hours in the upcoming semester or immediately preceding semester.
  • Have completed one year (nine months) of the chosen program by the start of the internship.

Nice To Haves

  • Coursework or emphasis in social sciences, behavioral science, human services, insurance, public administration, public health, or health care administration.
  • Junior or senior standing.
  • South Dakota residency.
  • Enrollment at a South Dakota institution.

Responsibilities

  • Assist low-income individuals and families with eligibility determinations for Economic Assistance programs such as SNAP and Medicaid.
  • Communicate with customers and assess their needs.
  • Verify collateral information and enter information into the computer system.
  • Determine eligibility based on program rules, regulations, and policies.
  • Clarify household circumstances and make appropriate referrals to state, federal, and local resources.
  • Gain knowledge of other programs managed by Economic Assistance.
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