Intern - eCommerce & Retail

USA Lacrosse•Sparks, MD

1d•Hybrid

About The Position

USA Lacrosse is seeking an intern to join their eCommerce & Retail department. This role will work closely with the SR Manager, eCommerce & Retail to support operational tasks, reporting, content updates, and event preparation. The intern will contribute to revenue growth, operational efficiency, and brand consistency while expanding USA Lacrosse's presence across all platforms. This hands-on position offers exposure to digital commerce, merchandising, inventory management, and customer experience best practices. The ideal candidate is detail-oriented, customer-focused, and eager to learn about eCommerce and retail operations in a fast-paced, collaborative environment.

Requirements

Current student pursuing a bachelor’s degree, preferably in business, marketing, communications, or related field.
Ability to dedicate 15-30 hours per week.
Ability to work onsite at USA Lacrosse’s headquarters office in Sparks, MD, including some nights and weekends.
Strong interest in eCommerce, retail, or digital marketing in the sports industry.
Intermediate computer skills with working knowledge of Microsoft 365 products, including Word, Excel, Outlook, Teams, and PowerPoint with comfort working with spreadsheets for basic data analysis and organization.
Enthusiastic go-getter with a “roll up your sleeves” and “get it done” attitude.
Strong organizational skills with the ability to manage multiple projects simultaneously.
Demonstrated understanding of social media platforms, their unique audiences, and how to use them to maximize engagement efforts.
Strong customer first attitude.
Ability to work both independently and as part of a collaborative team in a fast-paced, dynamic, cross-functional team working toward a common goal.
Flexibility with your work schedule, including the ability to work nights and weekends based on event needs.
Ability to align with USA Lacrosse's Mission, Vision, and Values to support organizational initiatives and goals.

Nice To Haves

Eligibility to earn college credit for internship is a plus.

Responsibilities

Assist with the daily operational management of the USA Lacrosse online store, including product uploads, product descriptions, pricing updates, and reviewing and organizing merchandising collections.
Provide administrative support to eCommerce and retail operations, including maintaining and updating the website, assisting with QA testing, supporting inventory management, compiling data for reporting, and supporting invoice tracking and payments.
Conduct basic analysis of retail sales performance, specifically around promotions and discounts.
Research trends and best practices of competitors in the sport apparel and fan merchandise industry and provide findings to the SR Manager, eCommerce & Retail.
Assist with onsite retail sales for events at the HQ office.