Intern-College-Desktop Services

CPS Energy • San Antonio, TX

3d • Onsite

About The Position

The CPS Energy Internship Program is designed to help meet the evolving workforce needs of the utility industry by providing San Antonio college students meaningful, hands-on experience paired with mentorship. The internship is structured to help the intern learn how work gets done in a professional environment, understand the rationale behind planning and governance practices, and build foundational skills that support career readiness. Applicants must reside in the San Antonio Metropolitan area and be currently enrolled or recently graduated to qualify. The Desktop Services intern will learn to build and configure new and used PCs for field deployment. Interns will assist Desktop and Staging teams with supporting the organization’s technology needs. This will include setting up and maintaining Desktops, Laptops, Monitors and PC Accessories along with installing base images and specialized software.

Requirements

• Working knowledge of Microsoft Office.
• Must be currently enrolled in a related discipline.
• A minimum GPA of 2.5.
• Must currently reside within 120 miles of CPS Energy Headquarters.
• Demonstrated leadership potential.
• Self-motivated and results oriented.
• Exceptional communication skills.
• Effective networking skills.
• Demonstrated critical thinking and problem-solving skills.
• Demonstrate an interest in a career applicable to the utility industry.
• Participate in full-time employment with CPS Energy.
• Attend all activities sponsored by CPS Energy during employment.
• Pass a drug test and background screen prior to employment with CPS Energy.
• Submit application, resume, transcripts.

Nice To Haves

• IT Certifications
• Troubleshooting skills
• A min GPA of 3.0

Responsibilities

• Unboxing new equipment
• Installing base operating system
• Installing and configuring specialized software
• Deploying new and used hardware
• Tracking work performed in ticketing system
• Talking with customers in person or by phone
• Troubleshooting issues

What This Job Offers

• Career Level: Intern
• Education Level: Associate degree