Intern/Co-Op - Customer Experience & Growth

Consumers Energy•MULTIPLE LOCATIONS, MI

3d•Onsite

About The Position

Consumers Energy is Michigan’s largest energy provider, providing natural gas and/or electricity to 6.8 million of the state’s 10 million residents in all 68 Lower Peninsula counties. Consumers Energy knows job number one is to keep the lights on for customers. We are committed to delivering reliable, clean, and affordable energy to our customers 24/7. This position is not eligible for immigration sponsorship, e.g., H-1B, TN, etc. Please do not apply if you will need immigration sponsorship for a work visa now or in the future, including sponsorship for H-1B, TN, etc., now or in the future. We are unable to hire individuals with CPT, OPT, or STEM OPT for this position as the position is not eligible for participation in the H-1B lottery program and is not eligible for current or future immigration sponsorship for a work visa. The selected candidate must be within a commutable distance from the assigned location(s) or willing to find accommodations. Housing and living stipend arrangements may be available. For consideration, please remember to upload your College Transcript(s) [official Or unofficial] and supporting documentation into the "Supporting Documents" section of your application. The Customer Experience Internship Program is geared toward current college students or recent graduates who have a passion for project management, strategy, sales, marketing, economics, innovation or data analytics and an interest in Consumers Energy and the energy industry. The Internship Program at Consumers Energy is a key component of realizing the Customer organization’s goals. An intern in this group will be helping the subject matter experts make the best decisions possible about critical business issues. In this role, you'll be exposed to a wide range of energy industry issues critical to the company’s continued success. You will be continually exposed to challenges that stretch your analytical skills, creativity, business acumen, interpersonal skills and leadership. The successful candidate for this position will have primary responsibility for assisting in the delivery of operational strategic initiatives, focused on achieving performance metrics, process efficiency and customer satisfaction. This position offers an opportunity to develop a skillset of core problem solving skills to a strategy consultant role. Interns will be asked to explore the most pressing and potentially disruptive forces facing the utility and energy industries today and develop strategies that will aid senior executives in making decisions. IMPORTANT NOTE: This posting does not represent a specific position and is posted for the purpose of collecting resumes for students interested in an internship opportunity with Consumers Energy. Opportunities could include summer 2027 or part-time opportunities. Due to the nature of this posting, and alignment to the winter/spring recruitment season, applications will be collected from September through November of 2026. Response to your application may be delayed due to the extended application period.

Requirements

Enrolled and actively pursuing a bachelor or master's degree in the business field majoring in Business Administration, Economics, Finance, Accounting, Computer Science, Data Analyst, Marketing, Communications, Leadership, Regulatory, Policy, Political Science, or a similar field.
Minimum GPA requirement for this internship position is 3.0.

Nice To Haves

Junior or Senior class standing
Business or energy industry background
Project Management knowledge
Strategy consulting or finance experience
Ability to identify issues, create hypotheses, structure thinking, and perform analysis that address business issues
Experience developing plans that move from strategic recommendations to implementation
Demonstrate the ability to identify information sources, gathering and interpreting data
Willing to interview Company subject matter experts, customers, industry experts
Capable of working as a part of a small, multi-disciplinary team to tackle pressing company issues
Accurately perform financial, statistical and scenario modeling
This position will be located at one of our locations in Michigan’s lower peninsula and may require driving

Responsibilities

Deliver knowledge and research on market trends, benchmarking and process improvement techniques.
Analyze the strategic, operating, and financial impacts of business proposals and/or external regulatory /legislative proposals.
Manage the development of executive level presentations as an effective communication vehicle.
Assisting in the delivery of operational strategic initiatives, focused on achieving performance metrics, process efficiency and customer satisfaction.
Explore the most pressing and potentially disruptive forces facing the utility and energy industries today and develop strategies that will aid senior executives in making decisions.