Intern, Business Optimization

Sephora•San Francisco, CA
•Hybrid

About The Position

The Business Optimization Intern supports key initiatives by identifying opportunities to optimize processes or performance, gathering insights from store teams and available data, and developing recommendations for change. The intern leads a business optimization project from discovery through recommendations, with potential topics including new stores, POS, and other business processes. The role includes visiting or contacting Sephora stores, understanding current processes, gathering feedback, conducting in-store observations as needed, and analyzing data and recent store feedback. The intern will develop findings and recommendations, align with the Business Optimization team, and present a review to relevant business partners. The intern also supports other Business Optimization projects through observations and data analysis, contributing insights in meetings and consultations with cross-functional stakeholders. This is a 10-week internship program running June 14–August 20, 2027, with 36 hours per week, Monday through Friday, aligned with Pacific time. The role is based in San Francisco with a hybrid work arrangement. The program offers hands-on project experience, weekly virtual workshops, networking opportunities, and career panels. Interns are expected to demonstrate Sephora’s values: Passion, Innovation, Expertise, Balance, Respect, Teamwork, and Initiative.

Requirements

  • Must be graduating in 2027 or 2028 with an undergraduate or graduate degree.
  • Must be available June 14–August 20, 2027.
  • Work schedule must align with 9 a.m.–5 p.m. Pacific time.
  • Must permanently reside and work in the United States.
  • Must be open to relocating to the San Francisco Bay Area upon graduation for consideration for full-time hybrid positions.
  • Data-driven mindset, with the ability to gather insights and draw conclusions.
  • Strong attention to detail and ability to manage multiple projects or tasks simultaneously.
  • Experience with project management through studies or extracurricular activities.
  • Proficiency with Microsoft Office or collaboration software.

Nice To Haves

  • Intermediate to advanced Excel skills are preferred but not required.

Responsibilities

  • Lead a business optimization project from discovery through recommendations; possible topics include new stores, POS, and other business processes.
  • Visit or contact Sephora stores to understand current processes, gather feedback from store teams, and conduct in-store observations as needed.
  • Analyze available data and recent store feedback to identify one or two programs or processes with opportunities for optimization.
  • Create an overview of findings and recommendations, align with the Business Optimization team, and present a full review to relevant business partners.
  • Support Business Optimization projects through observations and data analysis, and provide insights and a point of view in meetings and consultations with cross-functional stakeholders.
  • Demonstrate Sephora’s values: Passion, Innovation, Expertise, Balance, Respect, Teamwork, and Initiative.

Benefits

  • Hands-on learning and projects that directly impact the business.
  • Weekly virtual workshops, networking opportunities, and career panels.
  • Collaboration with teammates and opportunities to develop skills.
  • Individuals employed in this position may be eligible to earn bonuses.
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