Intern - Assoc Customer Contracts Administrator

Dominion Energy • Richmond, VA

9d • $21 - $29

About The Position

Dominion Energy is seeking interns to work under the direction of a Supervisor/Mentor. The intern will assist in the development, negotiation, amendment, implementation, and administration of agreements, contracts, and terms and conditions for major retail customer groups and County, Municipal, and State groups. This role involves developing knowledge and providing direction in interpreting policies, procedures, agreements, and filed terms and conditions. The intern will also assist in providing interpretation, guidance, and support in the administration and enforcement of contractual matters, service agreements, and regulatory issues. Additionally, the role includes assisting in the interpretation of existing Franchise agreements for the Distribution business unit, processing Service Territory Boundary Adjustment requests, advising on contractual rights and obligations and their economic and legal consequences, and assisting in the publication of major Design cost-to-customer process improvements. The intern will also help train company personnel, develop and implement company policies and procedures affecting major customer groups, and participate in difficult or complex customer negotiations. Responsibilities extend to preparing complex customer agreements and contracts, as well as complex or master agreements for large customer groups and special customer classifications. The intern will also assist in preparing complex project design parameters to determine customer charges, advise on the need for legal review, and assist in preparing testimony, exhibits, and filings with regulatory commissions involving contractual matters. Depending on business needs, the intern may also assist in major outage response, including patrolling, guiding crews, and analyzing outage data.

Requirements

• Solid skills commensurate with grade level
• An inquisitive nature and curiosity
• Ability to follow written and verbal procedures
• Strong professional ethics
• Planning, organizing, and project management skills
• Effective decision-making skills
• Ability to coordinate multiple tasks simultaneously
• Analytical and abstract thinking skills
• Personal computer software applications including Microsoft Office.
• Verbal, written and interpersonal communication; time management and organization.
• Effectively interact with customers; work in a team; attention to detail; understand and apply work flow process.
• Student must be enrolled in 4-year program or in a 2-year program with intent to transfer to 4-year institution.
• Must have a graduation date of Spring 2028 or later.
• Must have a 3.0 GPA or greater.

Nice To Haves

• Prefer Business, Supply Chain or related major.

Responsibilities

• Assist in the development, negotiation, amendment, implementation, and administration of agreements, contracts, and terms and conditions for major retail customer groups and County, Municipal, and State groups.
• Develop knowledge of and learn to provide direction in interpreting policies, procedures, agreements, and filed terms and conditions.
• Assist in providing interpretation, guidance, and support in the administration and enforcement of contractual matters, service agreements, and regulatory issues.
• Assist in interpretation of existing Franchise agreements for the Distribution business unit.
• Assist with processing of Service Territory Boundary Adjustment requests.
• Advise on contractual rights and obligations and resulting economic and legal consequences.
• Assist in publication of all major Design cost to customer process improvements.
• Assist in training of company personnel.
• Assist in developing and implementing company policies and procedures affecting major customer groups, including long-range planning and analysis of industry trends.
• Assist in difficult or complex customer negotiations and/or participates in negotiations regarding agreements, contracts, and terms and conditions.
• Assist in preparation of complex customer agreements and contracts and of complex or master agreements for large customer groups and special customer classifications.
• Assist in preparation of complex project design parameters to determine customer charges.
• Advise on need for legal review and advice on particular issues.
• Assist in preparation of testimony, exhibits, and filings with regulatory commission involving contractual matters, agreements, and terms and conditions.
• May assist in major outage response including patrolling, guiding crews, analysis of outage data, etc.

Benefits

• health, dental, and vision benefits with coverage for families and domestic partners
• vacation
• retirement plans including 401k contributions and matches
• paid holidays
• tuition reimbursement
• bonus eligibility
• sick leave
• disability insurance

What This Job Offers

• Career Level: Intern
• Education Level: Associate degree