Intermediate Site Reliability Engineer (SRE)

PointClickCare • Salt Lake City, UT

10d

About The Position

As an Intermediate Site Reliability Engineer, you will bridge development and operations to ensure systems are reliable, scalable, and efficient. You will maintain system and application uptime and performance, automate processes, and implement site reliability and system administration best practices. You will collaborate with cross-functional teams to optimize system architecture and drive operational excellence, with autonomy to make infrastructure performance enhancements that support a stable and secure healthcare solution.

Requirements

• Experience administering Linux environments, preferably Ubuntu or other Debian-based distributions.
• Experience setting up servers and services in on-premises and cloud infrastructure, including Azure and AWS.
• Experience with infrastructure as code using Terraform and Ansible.
• Experience with Splunk in both administrative and user capacities.
• Experience with observability infrastructure tools such as Nagios, Grafana, and DataDog.
• Expertise in Debian-based Linux distributions, including their configurations, file systems, and management.
• Proficiency in scripting languages such as Bash, Python, or Perl.
• Strong understanding of networking concepts, including TCP/IP, firewalls, DNS, and routing.
• Knowledge of Linux security practices, including user permissions, access controls, firewalls, and intrusion detection systems.
• Ability to monitor system performance, identify bottlenecks, and optimize resources using tools such as Nagios, JSM, or Prometheus.
• Expertise implementing and managing backup and recovery strategies.
• Strong collaboration and communication skills, including the ability to explain technical concepts to non-technical audiences.

Nice To Haves

• iSCSI storage administration in an HPE Nimble environment.
• Kubernetes.
• Kafka.
• Identity Access Management in a Service Provider role.
• Windows Active Directory administration.

Responsibilities

• Maintain the uptime and performance of systems and applications.
• Automate processes and implement site reliability and system administration best practices.
• Collaborate with cross-functional teams to optimize system architecture and drive operational excellence.
• Make infrastructure performance enhancements to support a stable and secure environment.
• Administer Linux environments, preferably Ubuntu or other Debian-based distributions.
• Set up servers and services in on-premises and cloud infrastructure, including Azure and AWS.
• Provision Azure and AWS infrastructure.
• Use Terraform and Ansible for infrastructure as code.
• Administer and use log aggregation tools, specifically Splunk.
• Use observability tools such as Nagios, Grafana, and DataDog.
• Administer and maintain VMware environments.
• Administer iSCSI storage in an HPE Nimble environment and Dell hardware in an on-premises environment.

Benefits

• Benefits starting from Day 1.
• Retirement plan matching.
• Flexible paid time off.
• Wellness support programs and resources.
• Parental and caregiver leaves.
• Fertility and adoption support.
• Continuous Development Support Program.
• Employee Assistance Program.
• Allyship and Inclusion Communities.
• Employee recognition.
• Bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed