Intermediate Site Reliability Engineer (SRE)

PointClickCare•Salt Lake City, UT
•$138,000 - $154,000

About The Position

As an Intermediate Site Reliability Engineer, you will bridge development and operations to ensure systems are reliable, scalable, and efficient. You will maintain system and application uptime and performance, automate processes, and implement site reliability and system administration best practices. You will collaborate with cross-functional teams to optimize system architecture and drive operational excellence, with autonomy to make infrastructure performance enhancements that support a stable and secure environment for PointClickCare’s healthcare solution. The role involves administering Linux environments, setting up servers and services in on-premises and cloud infrastructure, provisioning Azure and AWS resources, and working with infrastructure-as-code tools. It also includes log aggregation and observability, VMware administration, and on-premises hardware. The posting lists HPE Nimble iSCSI storage administration as a plus.

Requirements

  • Experience administering Linux environments; Ubuntu or other Debian-based distributions are preferred.
  • Experience setting up servers and services in on-premises and cloud infrastructure, including Azure and AWS.
  • Experience with infrastructure as code using Terraform and Ansible.
  • Experience with Splunk in both administrative and user capacities.
  • Experience with observability infrastructure tools such as Nagios, Grafana, and DataDog.
  • VMware administration and maintenance experience.
  • Proficiency in scripting languages such as Bash, Python, or Perl.
  • Strong understanding of networking concepts, including TCP/IP, firewalls, DNS, and routing.
  • Knowledge of Linux security practices, including user permissions, access controls, firewalls, and intrusion detection systems.
  • Ability to use monitoring tools to analyze system performance, identify bottlenecks, and optimize resources.
  • Expertise implementing and managing backup and recovery strategies.
  • Strong collaboration and communication skills, including the ability to explain technical concepts to non-technical audiences.

Nice To Haves

  • iSCSI storage administration in an HPE Nimble environment.
  • Kubernetes.
  • Kafka.
  • Identity Access Management in a service provider role.
  • Windows Active Directory administration.
  • Dell hardware experience in an on-premises environment.

Responsibilities

  • Maintain the uptime and performance of systems and applications.
  • Automate processes and implement site reliability and system administration best practices.
  • Collaborate with cross-functional teams to optimize system architecture and drive operational excellence.
  • Make infrastructure performance enhancements to support a stable and secure environment.
  • Administer Linux environments, preferably Ubuntu or other Debian-based distributions.
  • Set up servers and services in on-premises and cloud infrastructure, including Azure and AWS.
  • Provision infrastructure in Azure and AWS.
  • Use Terraform and Ansible for infrastructure as code.
  • Administer and use Splunk for log aggregation, and work with observability tools.
  • Administer and maintain VMware environments.
  • Manage and troubleshoot networking-related issues, monitor system performance, and support disaster recovery and backup strategies.

Benefits

  • Retirement plan matching.
  • Flexible paid time off.
  • Wellness support programs and resources.
  • Parental and caregiver leaves.
  • Fertility and adoption support.
  • Continuous development support program.
  • Employee assistance program.
  • Allyship and inclusion communities.
  • Employee recognition.
  • Benefits starting from Day 1.
  • Bonus.
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