About The Position

Qoria is hiring a Site Reliability Engineer to join its Global SRE team, which owns the reliability and observability of software running at scale worldwide. The role uses a DevOps mindset to help teams adopt observability best practices, manage Infrastructure as Code, and respond to critical incidents so children remain protected. The engineer will work closely with teams to understand their challenges and develop practical solutions that reduce friction and improve product reliability. The team values learning, sound engineering and coding practices, and a supportive environment.

Requirements

  • At least 5 years of experience operating cloud platforms and services at scale.
  • Experience managing Kubernetes and associated tooling in production.
  • Knowledge of good monitoring and alerting practices, and experience handling on-call rotations and production pages.
  • Experience with observability tooling, including tracing and profiling.
  • Proficiency with Terraform and managing Infrastructure as Code.
  • Proficiency in at least one programming language and a track record of automating low-value tasks.
  • Strong understanding of relational and NoSQL database concepts and scaling databases to meet demand.
  • Strong understanding of security concepts and securing cloud infrastructure.
  • Experience managing Continuous Integration and Continuous Delivery tooling in an enterprise environment.
  • Great written and verbal communication skills to document patterns and champion practices among teams.
  • A strong sense of ownership and accountability, and a passion for learning.

Nice To Haves

  • Experience with GCP; experience with AWS or Azure is also valued.
  • Experience managing load balancers, firewalls, networking administration, and infrastructure management.
  • Experience delivering software end-to-end and managing it in production.
  • Familiarity with microservice architectures and debugging distributed systems.
  • Experience using GitOps.
  • A passion for improving developers’ day-to-day experience and the platforms they use.
  • Excellent asynchronous working skills to support a global team.

Responsibilities

  • Own and improve the reliability and observability of software running at scale.
  • Help teams adopt observability best practices.
  • Manage Infrastructure as Code.
  • Serve as a first responder in the Critical Incident Process.
  • Work with teams to understand their pain points and design practical solutions that reduce friction and improve product reliability.
  • Operate cloud platforms and services at scale.
  • Manage Kubernetes and associated production tooling.
  • Maintain monitoring and alerting practices and participate in on-call rotations and production pages.
  • Manage Continuous Integration and Continuous Delivery tooling in an enterprise environment.
  • Document engineering patterns and champion practices among teams.
  • Automate low-value tasks and support developers’ day-to-day experience.

Benefits

  • Learning allowance.
  • Enhanced holiday and family leave.
  • Tech allowance.
  • Attendance at local software conferences paid for by the company.
  • Opportunities to expand skills and grow a career.
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