Intermediate Officer, Communications and Advisory Services

University of Ottawa•Ottawa, ON

7d•CA$59,038 - CA$74,574•Onsite

About The Position

The Faculty of Education, along with its commitment to the promotion, advancement and dissemination of knowledge in the field of education in general, is actively involved in teacher training. Located on the unceded ancestral lands of Algonquin peoples, the Faculty of Education is proud to promote equity, diversity, and inclusion. Moreover, according to the latest QS ranking, our faculty is ranked among the top 100 in the world, and fifth in Canada, for research. Reporting to the Manager, Communications and Marketing, the incumbent implements Faculty of Education communications strategies that apply to webpage updating, new webpage and microsite design, and the creation of print communication, while complying with University of Ottawa branding and Ontario accessibility legislation requirements. Implements Faculty of Education communication strategies, specifically for social media, various digital and print communication channels, and email-based marketing.

Requirements

Knowledge of writing and communications normally acquired through post-secondary studies in a related discipline or an equivalent combination of education and work experience
At least two years of demonstrated experience in a similar role
Proven experience in webpage design and in presenting online content in a clear, appealing format to achieve specific communication goals
Familiarity with principles of promotional writing, including for social media and other relevant platforms
Ability to find solutions to production and co-ordination issues
Experience in using tools to evaluate digital media
Knowledge of web communications and best practices in design, ergonomics and user experience
Knowledge of current web accessibility standards and how to comply with them (WCAG 2.0)
Ability to work on several projects simultaneously and meet tight deadlines
Self-reliance and sense of responsibility
Excellent interpersonal and communication skills
Strong organizational skills
Bilingualism in French and English (oral and written)

Nice To Haves

Planning: Organize in time a series of actions or events in order to realize an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.
Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.

Responsibilities

Regularly updates content found on the Faculty of Education website (text and images) and on various communication tools by creating production schedules, in keeping with the priorities of various internal stakeholders (Faculty of Education enrolment team, faculty and service partners, Communications Directorate) and of public- and private-sector partners.
Enters data and maintains client databases to assist the Faculty of Education team in promoting events and keeping track of contacts.
Arranges for advertising material distribution, flyer printing and promotional item purchasing.
Contributes to the Institute’s events (hosting booths, etc.) and provides communications support during external events to ensure their success and to answer questions from presenters and attendees.
Produces clear, concise texts that capture readers’ attention and meet their needs.
Drafts various documents, such as information briefs, press releases, notices and other internal documents.
Helps ensure that communications for the various services are consistent and uniform, in keeping with the communications strategy and brand requirements.
Contributes to large-scale special projects related to the design, architecture, navigation and functionalities of the website and backend.
Executes integrated marketing communications strategies, and optimizes the use of social media and email marketing.
Implements the communications strategy by developing a production and distribution schedule, drafting content for newsletters and preparing other communications tools.
Follows a content schedule for social media; drafts posts and disseminates them while managing online communities and upholding the University of Ottawa’s reputation.
Helps to produce multimedia materials (video, audio, interactive media, etc.) to showcase specific content while complying with best practices as well as the University’s graphic design and accessibility standards.