Intermediate Account Administrator - Centralized Payment Unit (6 Months Contract)
Aviva•Markham, ON
•CA$50,000 - CA$60,000•Hybrid
About The Position
Aviva Canada is seeking an Intermediate Account Administrator for the Centralized Payment Unit (CPU) at their head office in Markham, Ontario. This role is responsible for processing a variety of Preferred Vendor payments accurately and in a timely manner. The successful candidate will manage a portfolio of Premiere vendors, provide feedback to internal and external customers, and process a high volume of payments, potentially across multiple lines of coverage offered by Aviva Canada.
Requirements
- Minimum of 1 year experience working in the insurance industry
- Advanced competency in Microsoft Excel (Use formulas, functions) is required
- Intermediate Microsoft Access and database experience
- Solid understanding of ClaimCenter system
- Strong time management and organization skills
- Demonstrated ability to multitask and achieve team and individual targets
- Proven capability to work under pressure and meet deadlines
- Excellent verbal and written communication skills
Nice To Haves
- Accounting Knowledge is considered an asset
Responsibilities
- Process a variety of Preferred Vendor payments in a timely and accurate manner.
- Maintain a portfolio of Premiere vendors.
- Provide feedback to both internal/external customers.
- Process a high volume of payments.
- Use Claims knowledge and experience to validate invoices and determine the appropriate coverage and payment coding to enter payment into ClaimCenter system.
- Find, log, and resolve any errors or discrepancies.
- Respond to inquiries from vendors, examiners, and internal auditors and take action to ensure that each claim’s Premiere vendor payments are accurate and adhere to best practices.
- Use analytical and creative problem solving to resolve outstanding invoices and escalate them to the appropriate action channel.
- Adhere to service level agreements, as well as production and quality targets.
- Provide recommendations for continuous improvement in service delivery and training.
Benefits
- Eligibility for annual bonus
- Retirement savings
- Share plan
- Health benefits
- Personal wellness
- Volunteer opportunities
- Outstanding career development opportunities
- Professional development education support
- Competitive vacation package with the option to purchase 5 extra days off per year
- Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion
- Corporate wellness programs to support our employees’ physical and mental health
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
