Interior Design Sales Specialist (full-time)

Living Spaces•Glendale, AZ

12d•Onsite

About The Position

The Interior Design Sales Specialist primarily serves in-store guests using Living Spaces’ Guest Engagement Model, with an emphasis on interior design. The role also supports scheduled design appointments made in-store, through Commercial business channels, or through appointment-setting technology by reviewing information about the project’s requests and constraints. The specialist identifies guests’ design goals and requirements, provides relevant design advice and product recommendations, and presents customized room designs with fabric samples, furniture, tables, and accessories. The role requires current knowledge of merchandise lines, product features, benefits, and availability, as well as knowledge of the brand’s design inspiration. Specialists process transactions in the Point of Sale system, complete required training, and support the store team in delighting guests and achieving revenue targets. They also help ensure the store is ready for opening by completing daily task lists and style guides.

Requirements

Associate degree (A.A. or A.S.) or equivalent from a community college or four-year college in interior design, or an equivalent combination of education and experience.
1–2 years of experience in a customer service, retail, or furniture store environment.
Experience with Microsoft Office programs.
Vocational certificate or degree in interior design.
Must successfully complete the internal certification program at Living Spaces.
Ability to work weekends and most holidays.
Ability to work in a fast-paced environment.

Nice To Haves

Knowledge of design software programs is a plus.

Responsibilities

Greet and engage guests, using the Living Spaces Guest Engagement Model and its supporting behaviors to support sales.
Determine guests’ goals and requirements for their design projects.
Provide design advice, product knowledge, and product recommendations relevant to guests’ projects.
Present customized room designs, including sample fabrics and recommendations for furniture, tables, and accessories.
Maintain current knowledge of merchandise lines, product features, benefits, and availability; master product knowledge and brand design inspiration.
Process customer transactions in the Point of Sale system.
Complete required training within the expected timeframe and participate in ongoing learning opportunities.
Support and contribute to the store team to help delight guests and achieve revenue targets.
Complete daily task lists and style guides to help ensure the store is “Grand Opening” ready.
Service scheduled design appointments made in-house, through Commercial business channels, or via appointment-setting technology by analyzing project requests and constraints.

Benefits

Team bonus based on meeting specific goals and KPIs for eligible Retail, Guest Services, and Distribution Center Team Members.
Medical insurance (full-time only).
Dental insurance (full-time only).
Vision insurance (full-time only).
401(k) with Company match (full- and part-time).
Vacation (full-time only or as otherwise required by applicable law).
Paid sick leave (full- and part-time).
Flexible or health spending account (eligible full-time only).
Employee Assistance Program (full- and part-time).
Holiday pay (full-time only).
Life insurance (full-time only).
Overtime pay is available for eligible, non-exempt Team Members.
Reimbursement for expenses as required by applicable law and Company policy.