Interior Design Part Time Retail Sales Consultant

Ethan Allen Global Inc•Viera, FL
•$30,000 - $200,000

About The Position

The Design Consultant works with customers to create individualized interior design solutions and sell Ethan Allen products and services. Work includes space planning, fabric coordination, product selection, and overall project design. Consultants are expected to develop customer-specific designs, meet sales goals, build lasting client relationships, and contribute to the success of the Design Center. Some projects may use a team or partnership-based approach. Performance is assessed through categories such as teamwork, customer service, communication, decision making, project development, presentation, and technical skills, as well as sales and business-development benchmarks. Consultants use social media and other digital channels to promote the Ethan Allen brand and develop their business. Compensation is incentive-based, with total compensation determined by commissions earned, and consultants are expected to meet or exceed minimum monthly sales and other benchmarks. This is a part-time position averaging 30 hours per week. Weekends and holidays are required. Design Consultants are paid a recoverable draw typically ranging from $30,000 to $70,000 annually based on written sales. Potential income for experienced consultants averages $70,000–$115,000 per year, with top writers earning $200,000 or more.

Requirements

  • High school diploma or equivalent, with relevant work experience.
  • At least one year of practical interior design experience.
  • Broad knowledge of interior design and effective sales techniques.
  • Working knowledge of online sales and design tools.
  • Good listening skills and excellent oral and written communication skills.
  • General understanding of using social media and grassroots marketing to develop a book of business.
  • Valid driver’s license, except where the associate establishes to the company’s satisfaction that an alternate means of transportation is available during all business hours and allows the duties to be performed.
  • Intermediate competency using digital floor-planning technology.
  • Experience using interactive design-visualization technology, such as augmented reality, virtual reality, or other visualization tools.
  • Willingness and ability to learn new technologies.
  • Ability to work an average of 30 hours per week, including weekends and holidays.

Nice To Haves

  • Bachelor’s degree or equivalent in a design-related field from an accredited institution.
  • Proven experience using social media and grassroots marketing to develop a book of business.
  • Experience with 3-D applications.

Responsibilities

  • Create design solutions consistent with customers’ preferences and budgets.
  • Sell Ethan Allen products and services.
  • Represent the Ethan Allen brand in customer interactions; greet customers, establish rapport, obtain appointments, and conduct in-home consultations.
  • Make home calls to evaluate customer needs and provide individualized design solutions intended to close sales.
  • Use grassroots marketing and social media platforms to develop and grow the business.
  • Educate customers about Ethan Allen’s complimentary design service and tailor the amount of design assistance to their preferences.
  • Stay current on design and color trends.
  • Coordinate with the team to provide service before and after the sale, including promptly updating customers about order status and delays.
  • Participate in corporate-sponsored marketing and training programs as required.
  • Educate customers about Ethan Allen-sponsored financing options.
  • Contribute to developing and maintaining the Design Center portfolio.
  • Use corporate systems and technology to design projects, create presentations, and provide professional service.
  • Enter orders using the retail point-of-sale system.
  • Help maintain a neat and orderly Design Center.
  • Work with the Design Center Leader/Design Sales Leader and Design Consultants to develop and monitor business and grassroots marketing plans, recommend changes, and work toward written goals.
  • Use technology such as 3-D Room Planner, CRM, and Live Chat to build project volume and productive client relationships.
  • Use appropriate social media, including Facebook and Instagram, to build personal and Ethan Allen visibility, and use networks such as LinkedIn to develop relationships with outside talent.
  • Perform other duties as required.

Benefits

  • 401(k) plan with employer contributions.
  • Multiple medical plans with prescription drug coverage.
  • Health Savings Account, including employer contributions.
  • Dental plan.
  • Vision plan.
  • Basic and supplemental group term life and accidental death and dismemberment insurance.
  • Dependent group term life insurance.
  • Short- and long-term disability.
  • Business travel accident life insurance.
  • Health care and dependent care flexible spending accounts.
  • Commuter savings plans for public transit and parking.
  • Voluntary whole life insurance.
  • Voluntary critical care insurance.
  • Voluntary accident insurance.
  • Employee Assistance Program.
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