Intensive Case Management Intern - Spring 2027
About The Position
The International Rescue Committee (IRC) responds to humanitarian crises by helping restore health, safety, education, economic wellbeing, and power to people affected by conflict and disaster. Founded in 1933, IRC works in more than 40 countries and 29 U.S. cities, supporting people to survive, reclaim control of their futures, and strengthen their communities. In the United States, IRC offices provide new arrivals with food, shelter, clothing, and support toward self-sufficiency. The Intensive Case Management (ICM) Intern works closely with ICM caseworkers to address clients’ needs in areas of vulnerability and help clients achieve their goals. The position is unpaid and reports to the Senior ICM Caseworker. The internship is for Spring 2027. IRC workers must adhere to IRC Way standards of Integrity, Service, Equality, and Accountability, as well as organizational policies on safeguarding, conflicts of interest, fiscal integrity, reporting wrongdoing, and protection from retaliation. IRC is committed to preventing harm and building teams that promote critical reflection, power sharing, debate, and objectivity. IRC is an equal opportunity employer and considers applicants on the basis of merit without regard to protected characteristics.
Requirements
- Be sensitive to differences among clients and respect beliefs and values that may differ from your own.
- Strong interpersonal skills and an interest in working with the refugee community.
- Own a car and have a valid driver’s license and car insurance.
- Be willing to transport clients in a personal vehicle.
- Be willing to be flexible and accommodate client needs.
Responsibilities
- Attend intern orientation.
- Assist with client check-ins by phone or in person, as appropriate.
- Assist with ICM client intakes and assessments.
- Provide transportation to appointments and attend appointments with clients, as appropriate.
- Communicate with community partners for case coordination.
- Explore community resources and assist with client referrals.
- Assist clients as needed, including collecting signatures, completing paperwork, delivering items to clients’ homes, paying bills, mailing checks, and helping clients navigate medical, mental health, education, transportation, benefits, and other systems.
- Maintain thorough and accurate case-file documentation in IRC’s electronic system.
- Assist with organizing digital files.
- Record hours and submit a completed timesheet each month through IRC’s online Volunteer Dashboard.
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What This Job Offers
Job Type
Full-time
Career Level
Intern
Education Level
No Education Listed
