Intensive Care Manager

Community Health Network of Connecticut, Inc.•Wallingford, CT

4d•$70,500 - $94,000•Hybrid

About The Position

Community Health Network of Connecticut, Inc. (CHNCT) is currently seeking an Intensive Care Manager (RN) to join our team. This role involves collaborating with CHNCT’s clinical team, provider network, DSS, and the community to create a process of assessment, planning, and facilitation to meet member healthcare needs across the continuum of care. The Intensive Care Manager will act as an advocate for options and services, communicating effectively with the healthcare team and utilizing resources to promote quality, cost-effective outcomes and member autonomy.

Requirements

Minimum two years direct clinical care experience as an RN is required.
Excellent verbal and written communication skills.
Good time management and organizational skills along with the ability to manage continually changing priorities.
Strong computer and keyboard skills.
Ability to exercise independent and sound judgment in decision making.
CT RN License must be current and unrestricted.
Active Registered Nurse License
State Motor Vehicle License

Nice To Haves

Behavioral health experience and knowledge of case management are beneficial.
Managed care and case management experience preferred.
CCM or other URAC approved certification preferred.
Must hold a valid and unrestricted motor vehicle operator’s license and have reliable transportation.

Responsibilities

Collaborates with CHNCT’s clinical team, provider network, DSS and the community to create a process of assessment, planning and facilitation to meet the member’s heath care needs across the continuum of care.
Assists the member by functioning as an advocate for options and services by communicating effectively with other members of the healthcare team and by utilizing available resources to promote quality cost effective outcomes and member autonomy.
Develops, monitors and evaluates the effectiveness of the care plan and modifies as necessary.
Provides education and coordination of outpatient care to CHNCT members selected for Case Management.
Identifies and refers quality of care, coordination of benefits and third party liability issues as appropriate.
Orients new staff as requested.
Performs other duties as assigned.
Engages with members through telephonic, videoconferencing and face-to-face outreach; meets with providers and community organizations to coordinate care.
Conducts assessments to identify the member’s needs and develops a specific care plan to address objectives, barriers and behaviorally specific goals identified during the assessment.
Maintains knowledge of covered benefits for CT Medicaid, HUSKY Health programs.