Intensive Care Coordinator

AltaPointe Health • Daphne, AL

1d

About The Position

EastPointe Hospital is a private, free-standing psychiatric hospital in Daphne, Alabama, serving adults and adolescent males ages 12–18 who are experiencing psychiatric crises. Clinical and medical professionals assess patients and provide 24-hour clinical care, with treatment focused on stabilizing psychiatric symptoms and preventing psychiatric commitment. The goal is for patients to return home or to the least restrictive level of care.

The Intensive Care Coordinator responds to and coordinates crisis services, assesses consumer needs using the CANS, identifies goals and appropriate services, links consumers with community resources, and monitors their progress and placement needs. The role includes case management, advocacy, collaboration with treatment teams and external providers, discharge planning, tracking clinical outcomes, maintaining records, and managing a caseload in accordance with productivity standards.

Requirements

• Bachelor’s degree in a mental health discipline.
• Must be at least 23 years old.
• Maintain a valid, verifiable driver license and a clear driving record.
• Be certified by the Alabama State Department of Mental Health to provide adult and/or child/adolescent case management services.
• Have knowledge of the CANS (Child and Adolescent Needs and Strengths Assessment).
• Have experience facilitating behavioral health therapy groups with children, adolescents, and adults.
• Attain within six months of employment knowledge of child/adolescent psychiatric disorders; growth and development across intellectual, emotional, spiritual, and physical aspects; developmental disabilities and intellectual disability; behavior management and parenting issues; cultural diversity; crisis intervention and interventions for acute psychosis and non-violent crisis situations; effects of physical, sexual, and emotional abuse and neglect; and applicable community resources.

Responsibilities

• Respond to crisis calls in a timely fashion and provide crisis response when needed.
• Coordinate the Child/Adolescent Crisis Team response to crises.
• Recognize crisis states and deescalate or resolve situations.
• Determine the appropriate level of response and prioritize needs in crisis situations.
• Communicate effectively with Access to Care.
• Assess consumer needs using the CANS.
• Identify goals and plan appropriate services.
• Link consumers to community resources and advocate for resources on their behalf.
• Monitor consumers’ progress, needs, and placement to secure the least restrictive environment.
• Collaborate with treatment team members and outside sources in delivering case management services.
• Evaluate consumers for discharge planning.
• Track clinical outcomes according to contractual agreements.
• Apply child/adolescent-specific competencies.
• Seek clinical supervision and consultation as needed, accept suggestions for improvement, and enhance case management skills.
• Document timely, appropriate, complete, and comprehensive CANS assessments and measurable, specific individualized service plan goals.
• Clearly document consumer problems, ISP goals addressed, services provided, case disposition, case closings, follow-up, and referrals; ensure documentation is legible.
• Manage caseload effectively based on consumer needs and meet AltaPointe productivity standards.

What This Job Offers

• Job Type: Full-time