Intelligence Operations Integrator

Barbaricum•Norfolk, VA

About The Position

Barbaricum is seeking an Intelligence Operations Integrator to serve as a Field Service Representative (FSR) Analyst supporting Palantir implementation teams and their client user bases. The role works alongside analysts to train and mentor users, test and troubleshoot technical issues, develop Palantir use cases, and help solve operational problems. Work may involve embedding with user groups around the world or sharing insights with Palantir team members in company offices. The position also helps facilitate collaboration across a global enterprise and support continued customer success.

Requirements

  • Prior experience with Palantir platforms, such as Foundry, Gotham, or Gaia.
  • Technical background with working knowledge of Python, Java, and/or JavaScript/TypeScript.
  • Strong communication skills, including the ability to explain and demonstrate complex concepts clearly.
  • Ability to work independently and as part of a team.
  • Ability to travel domestically and internationally up to 25% of the time if needed.
  • U.S. citizenship, as required by the U.S. Government contract.
  • Eligibility for a TS/SCI clearance, as required by the U.S. Government contract.

Nice To Haves

  • Recent, in-depth hands-on experience with Palantir platforms.
  • Military, Special Operations, or law enforcement experience.
  • Experience briefing high-level military stakeholders.
  • Experience fusing intelligence capabilities in support of operations.

Responsibilities

  • Provide desk-side training to analysts.
  • Train analysts and operators in classroom settings.
  • Embed with user groups to understand their workflows.
  • Build relationships with users at customer sites and identify gaps in use cases.
  • Build initial dashboard products and assist users with building questions.
  • Stay current on the latest platform features and capabilities.
  • Staff the Help Desk by responding to user requests and working with the Palantir engineering team to troubleshoot issues.
  • Provide timely, detailed product feedback to the Palantir engineering team.
  • Communicate product or user issues consistently to the Palantir team.
  • Facilitate collaboration across a global enterprise and support customer success.
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