About The Position

Barbaricum is seeking operations and intelligence professionals with Palantir platform experience to serve as Field Service Representative (FSR) Analysts. The position supports Palantir implementation teams and strengthens partnerships with client users. The FSR Analyst works alongside analysts to train and mentor users, test and troubleshoot technical issues, develop Palantir use cases, and help solve customer problems. The work may involve embedding with users around the world and sharing insights with Palantir team members in company offices. The role also facilitates collaboration across a global enterprise and supports continued customer success. The position is associated with the Mensa effort in Washington, DC. The role may require domestic and international travel up to 25% of the time, if needed. U.S. citizenship and eligibility for a TS/SCI clearance are required by the U.S. Government contract.

Requirements

  • Prior experience with Palantir platforms, such as Palantir Foundry, Gotham, or Gaia.
  • U.S. citizenship, as required by the U.S. Government contract.
  • Eligibility for a TS/SCI clearance, as required by the U.S. Government contract.
  • Strong communication skills and the ability to explain and demonstrate complex concepts in an understandable way.
  • Ability to work independently and as part of a team.
  • Ability to travel domestically and internationally up to 25% of the time if needed.

Nice To Haves

  • Recent, in-depth hands-on experience with Palantir platforms.
  • Military, Special Operations, or law enforcement experience.
  • Experience briefing high-level military stakeholders.
  • Experience fusing intelligence capabilities in support of operations.
  • Technical background with working knowledge of Python, Java, and/or JavaScript/TypeScript.

Responsibilities

  • Provide desk-side training to analysts.
  • Train analysts and operators in classroom settings.
  • Embed with user groups to understand their workflows in depth.
  • Develop relationships with users at customer sites and identify gaps in use cases.
  • Build initial dashboard products and assist users with building questions.
  • Stay current on the latest platform features and capabilities.
  • Staff the Help Desk by responding to user requests and working with the Palantir engineering team to troubleshoot issues.
  • Provide timely, detailed product feedback to the Palantir engineering team.
  • Communicate product or user issues consistently to the Palantir team.
  • Facilitate collaboration across a global enterprise.
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