Integrator & Head of Operations

Chatterboxes

4d • Remote

About The Position

At Chatterboxes, we believe connection starts with listening differently, to both the children we support and the clinicians who care for them. We are a provider-owned team of 26 Speech-Language Pathologists serving schools and home-based clients across the Northeast. Our work is grounded in the belief that every child already has a voice; our role is to help create the conditions for that voice to be heard, understood, and valued. Just as importantly, we believe meaningful clinical work begins with clinicians who feel supported themselves. We’ve intentionally built a culture that prioritizes connection, sustainability, growth, and psychological safety in a field that too often overlooks them. Our goal is not simply to staff positions, but to create an environment where SLPs can build long-term, fulfilling careers while continuing to grow both clinically and personally. Around here, we call that #SaveTheSLPs, and it shapes everything we do.

We're looking for a builder. Someone who is energized by helping a growing organization run like a well-oiled machine, not just in theory, but in the day-to-day reality of how things actually work. This isn't coaching from the sidelines. It's for someone who finds real satisfaction in implementation: solving complex organizational puzzles, taking ideas, energy, and vision, and thoughtfully turning them into systems, rhythms, and beautifully designed experiences that people can feel. You'll sit at the center of everything: people operations, culture, marketing coordination, and leadership development. And at the heart of it all, you'll be the steady presence of a remote team, bringing our forward-thinking ideas and vision to life in a way that feels clear, steady, and supportive. What matters most here is your ability to follow through by serving our team with empathy and care. To take moving pieces and gently bring them into alignment. To create structure without rigidity, and momentum without overwhelm. This is a role for someone who loves building and finds meaning in bringing things into practice; and in doing so, helping to create an environment where our team can feel the psychological safety to truly perform their best work.

Requirements

• Approximately 5–8 years of professional experience in operations, people operations, project coordination, recruiting, administration, or similar cross-functional roles
• Experience improving workflows, processes, or operational systems within a growing organization
• Strong organizational and project management skills with the ability to coordinate across multiple stakeholders
• Excellent written and verbal communication skills
• Comfort supporting people-related processes such as recruiting, onboarding, employee experience, or team coordination
• Experience coordinating vendors, contractors, or external partners
• Ability to operate independently in a remote work environment with strong follow-through and attention to detail
• Located in the United States; Eastern Time Zone strongly preferred

Nice To Haves

• Experience in healthcare, education, nonprofit, or mission-driven organizations
• Startup or growing small-business environments
• Marketing coordination or event/project coordination
• Remote team operations and culture-building
• Familiarity with tools such as Slack, Google Workspace, Workable, AI tools, or project management platforms

Responsibilities

• Help shape and strengthen the clinician experience by supporting systems, processes, and operational rhythms that help the team feel connected, supported, and positioned for long-term growth.
• Partner closely with leadership on recruiting, onboarding, team development, and organizational processes that contribute to a thoughtful and people-centered employee experience.
• Bring consistency, structure, and follow-through to key operational and team initiatives while continuously improving how clinicians are supported across the organization.
• Coordinate and operationalize outreach and visibility efforts, ensuring ideas, partnerships, and initiatives move forward in a thoughtful and organized way.
• Support recruiting-related marketing efforts, community relationship-building initiatives, and projects that strengthen long-term growth and presence within the field.
• Support the ongoing growth and consistency of the leadership team by helping coordinate leadership development initiatives, communication systems, and organizational follow-through.
• Reinforce alignment, accountability, and clarity throughout leadership operations while supporting a culture rooted in professionalism, empathy, collaboration, and growth.
• Cultivate a strong sense of connection and community across the remote team by coordinating initiatives that support engagement, belonging, and team culture.
• Ensure values are reflected not only in what is said, but in how the team experiences day-to-day life within the organization.
• Serve as a key operational connector across leadership, systems, and workflows, helping ensure communication, priorities, and projects stay organized and moving forward.
• Create clarity, strengthen operational consistency, and help transform growing infrastructure into sustainable, scalable systems that support both the team and the organization as a whole.

Benefits

• 401(k) with 50% company match up to 4% of compensation
• Financial literacy resources with a dedicated advisor
• Health, dental & vision insurance (BCBS HMO, with 80% of the single-plan premium covered)
• Up to $1,200/year in CEU or professional development reimbursement
• Full reimbursement for ASHA or related professional organization dues
• PTO and flexible paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed