Integrations Product Manager

O.C. Tanner • Salt Lake City, UT

2d

About The Position

O.C. Tanner is looking for a skilled, data-driven Integrations Product Manager to own and drive product management for key integration areas of our enterprise Culture Cloud platform. Culture Cloud is a unified suite of web and mobile applications that help employees thrive at work by connecting them to purpose, accomplishment, and each other. The Product Manager will play a pivotal role in validating needs and discovering (with Product Design and Engineering team members) employee & team recognition solutions that delight customers and ensure business objectives are met.

Requirements

• 2–4 years of software Product Management (or equivalent) experience
• Strong leadership qualities, including the ability to take initiative and work independently, and to effectively influence cross-functional teams (e.g. Marketing, Sales, UX, Engineering, Customer Success, Support).
• Agility and a bias toward action, with ruthless prioritization skills and accountability for delivering results.
• Experience working closely with customers to define and design effective business (B2B or B2C) solutions that meet their needs.
• Excellent organizational, prioritization, and communication skills, with high attention to detail (sweat the small stuff).
• Solid understanding of modern application design principles and experience applying them to solve complex problems in creative, pragmatic ways.
• Proficiency with product management and agile planning tools (e.g. Jira) and processes.
• Strong analytical skills, including the ability to interpret financial and user data to inform product decisions.
• Four-year degree or equivalent experience

Nice To Haves

• Domain experience in HR-related SaaS business applications (e.g. Recognition & Rewards, Continuous Performance, Engagement, Learning & Development) is a plus.
• MBA or related Master’s degree is a plus.

Responsibilities

• Own a defined set of platform integration surfaces from intake through launch and iteration.
• Translate partner and internal needs into clear product requirements, technical requirements, and acceptance criteria.
• Partner daily with engineering on API, SDK, and integration design tradeoffs, including data contracts, configuration models, and extensibility.
• Lead integration discovery with partner teams and internal stakeholders to clarify requirements, constraints, and success criteria.
• Drive cross-team execution by managing dependencies, priorities, milestones, and risks.
• Define and enforce integration quality gates, including reliability, security, performance, and documentation readiness.
• Partner with engineering on observability and telemetry to ensure integrations are measurable, supportable, and continuously improving.
• Run integration working sessions, design reviews, and delivery check-ins.
• Support troubleshooting and triage integration issues, contributing to root-cause analysis and learnings.
• Maintain clear, consumable documentation for integration requirements, configuration, and enablement.
• Coordinate release readiness activities, including validation, enablement, and stakeholder communications.
• Contribute data and insights to roadmap planning and sequencing.
• Represent the Platform Integrations team with clarity and credibility in cross-functional and partner forums.
• Focus on specific integration initiatives that include enabling deeper Microsoft ecosystem integrations, easy to install UI widgets, custom client integrations, platform data integrations to enable self-serve reporting, and others.

Benefits

• We create inspiring workplaces for some of the biggest and best companies in the world. And we do it within our own teams every day. That’s one reason we made the Fortune 100 Best Companies to Work For® list in 2021. Join us and watch people thrive at work—including you. With seven global offices and employees working around the world, we’re committed to creating an atmosphere where every person can share their talents and reach their potential.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level