Integrations Engineer

Gradial • Seattle, MD

3d

About The Position

Gradial is hiring an Integrations Engineer to expand our enterprise MarTech integrations practice. In this role, you will design and ship production-ready integrations across a wide range of marketing platforms, content systems, and customer data tools for complex enterprise environments. You will work directly with customers, product, and engineering to turn messy real-world stacks into reliable connectors that help global brands operationalize AI-native content workflows. This role is ideal for a high-agency engineer who is comfortable moving between well-known platforms and custom internal systems, and who can bring structure to ambiguity without waiting for perfect requirements.

Requirements

• 5+ years of software engineering experience, with meaningful time spent building and shipping external system integrations in production
• Strong experience working across APIs and integration patterns, including REST, webhooks, OAuth, pagination, rate limiting, retries, and error handling
• Hands-on experience delivering MarTech implementations or integrations for enterprise customers, ideally in an agency, systems integrator, or customer-facing SaaS environment
• Broad familiarity with the MarTech ecosystem, including customer engagement platforms, customer data tools, content systems, analytics platforms, and workflow automation tools
• Ability to operate effectively in ambiguous enterprise environments where requirements evolve, documentation is incomplete, and systems are heavily customized
• Strong communication skills with the ability to work directly with technical and non-technical stakeholders and explain tradeoffs clearly
• Proven ownership mindset with a track record of driving projects end to end and making progress without heavy process or detailed specs
• Solid engineering judgment around maintainability, reliability, testing, and production readiness

Nice To Haves

• Experience working with enterprise customers in industries such as retail, financial services, or healthcare
• Familiarity with AI-native content operations, automation workflows, or systems that support content generation and publishing at scale
• Experience with platforms such as Braze, Salesforce Marketing Cloud, Adobe Experience Platform, Contentful, AEM, or other large-scale enterprise content and marketing systems

Responsibilities

• Architect, build, and maintain integrations across ESPs, CDPs, marketing automation platforms, CMSs, DAMs, and adjacent MarTech systems
• Lead technical discovery with enterprise customers to understand system landscapes, define integration requirements, and shape practical delivery plans
• Translate custom or poorly documented environments into clean, scalable integration designs with clear technical documentation
• Own the full integration lifecycle, including API evaluation, authentication flows, data mapping, sync logic, testing, monitoring, and production rollout
• Partner with product and platform engineering to ensure integrations are resilient, observable, and performant at enterprise scale
• Contribute reusable patterns, shared libraries, and connector framework improvements that accelerate support for future platforms
• Serve as a trusted technical partner for customer stakeholders, connecting business requirements to sound engineering decisions
• Identify edge cases, platform constraints, and implementation risks early, then drive pragmatic solutions through delivery

Benefits

• medical, dental & vision insurance
• 401K retirement plan
• paid time off
• paid sick leave
• employee wellness programs
• Meaningful equity and competitive salary
• Comprehensive health, dental and vision coverage
• Fast-paced environment with autonomy and ownership
• Real impact, zero bureaucracy
• A front-row seat to building category-defining AI infrastructure

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed