Integration Support Engineer 5 - Ads Aggregation

Netflix•New York, NY

49d

About The Position

At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what’s next. Since launching our ad-supported tier in 2022, the momentum has been unstoppable—we reach over 94 million global monthly active users! As we enter our fourth year, our ambition is massive, and we are just getting started. Our Team The Ads Integration Support Engineering team is committed to accelerating product adoption at scale by streamlining complex and repeatable integrations with external partners and platforms. Our mission is to deliver standardized, paved-path integrations that unlock operational value and accelerate time to market, acting as the primary technical liaison to ensure seamless implementation and robust support.

Requirements

Deep experience in digital media or ad tech, including direct hands-on work with external partners across the advertising ecosystem (e.g. publishers, DSPs, SSPs, ad servers, or measurement platforms).
Hands-on experience with data integrators and ETL pipelines used in audience onboarding and measurement workflows.
Proficiency in SQL for data validation and debugging; scripting experience in Python or Java.
Proficiency in Java or Python and advanced SQL knowledge are required for hands-on technical tasks, including data preparation, dealing with log-level data and debugging.
Extensive experience implementing, troubleshooting, and debugging REST APIs using tools like curl, Postman, or similar.
Deep understanding of at least one public cloud computing platform.
Ability to read and debug code to contribute minor, integration-specific changes (e.g., small pull requests, observability improvements) to existing codebases.
Hands-on experience providing technical support, resolving blockers, and performing system validation to ensure successful integration launches.
A high degree of curiosity and the ability to rapidly build a deep understanding of the Netflix Ads Stack to serve as an authoritative resident expert, providing the technical guidance needed to steer partners and internal teams through complex implementations.
Proven ability to translate ambiguous business requirements into concrete technical integration plans and explain complex concepts to both technical and non-technical stakeholders.
Strong stakeholder management skills with the ability to manage technical relationships and effectively represent partner needs to internal product and engineering teams.
Ability to navigate technical ambiguity to identify the most efficient solutions that align with the long-term product vision.

Nice To Haves

Experience with leveraging AI tools for real-world results in support, documentation, and partner integration.

Responsibilities

Build a deep understanding of the Netflix Ads Stack to serve as a platform expert capable of navigating technical ambiguity and selecting the most efficient integration paths aligned with long-term product vision.
Drive the end-to-end integration lifecycle including implementation, configuration, and validation by working exclusively within established systems and tooling owned and built by core Software Engineering (SWE) teams.
Serve as the voice of the customer and primary technical point of contact for external partners, representing their technical needs and constraints in internal requirements discussions to ensure the product roadmap accounts for real-world integration challenges.
Provide hands-on technical support for integrations, while owning the launch monitoring and stability of mature product integrations to ensure a successful transition to live usage.
Act as the internal quarterback for critical incidents (SEV1/SEV2). Manage communication between the client and Product/Engineering during outages.
Manage proactive technical communications with all stakeholders and contribute to integration-specific codebase changes (such as debugging, configuration, or observability improvements) in close collaboration with the responsible SWE teams.