Integration Support Analyst

Barrett Distribution Center • Franklin, MA

1d • Remote

About The Position

The Integration Support Analyst, reporting to the Manager, IT Integration Support, will support day to day PROD operations for Managed EDI and other related Integration services provided by Barrett on behalf of its Distribution & Transportation customers. This remote position works Monday through Friday, from 8am-5pm. The compensation range for this position is $70K-$90K, depending on experience.

Requirements

• Bachelor's degree in Business Management, Supply Chain, IT, or related field; equivalent work experience and technical training considered.
• 3+ years in Integration, EDI, or technical application/production support; logistics experience preferred.
• Knowledge of electronic interfacing methods (EDI, XML, Flat File) and transport protocols (VAN, AS2, FTP); strong SQL skills with Oracle platform preferred.
• Direct experience supporting a WMS package or Tier 1 ERP with advanced WMS module.
• Experience in a regulated or complex supply chain industry (Retail, Grocery, Medical, Automotive, etc.).
• Hands-on knowledge of supply chain technologies and standards including UPC/GTINs, GS1/UCC128 labeling, and VICS Bills of Lading.
• Proficient in Microsoft Office suite (Outlook, Excel, PowerPoint, Word).
• Strong verbal and written communication skills in English, including basic mathematical proficiency across all units of measure.
• High interpersonal effectiveness with the ability to work under pressure, problem-solve across business processes, and present analytical findings in a clear, compelling manner.
• Proven ability to manage competing priorities, complex situations, and tight deadlines with strong organizational skills and attention to detail.

Responsibilities

• Provide primary PROD support resource for all Managed EDI & Integration processes
• Provide support for CLEO Clarify, CLEO Harmony, AUTOMATE, VisualCron, NetSuite & Related Server Products. Also supports WebServices/API Integrations using related applications.
• Collaborate with Internal Teams and External Customers to investigate/examine needs, issues, and concerns about current and future integration and interrelated warehouse processes.
• Become an Operational Subject Matter Expert on Barrett Integration Documentation & Support Processes
• In conjunction with Information Technology management, manages systemic improvements as they occur.
• Develop and maintain proper documentation of systems configuration and changes.
• Participate in other IT and IT Support projects as required.
• Performs other duties as assigned.
• Occasional travel to Team Offsite Meetings, Customer Meetings, and Vendor events required (5-10%)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level