Integration Support Analyst

Barrett Distribution Centers • Franklin, MA

2d • $70,000 - $90,000 • Remote

About The Position

Barrett Distribution Centers is a leader in providing customized third-party logistics, omni-channel distribution, and direct-to-consumer fulfillment services for customers in a variety of industries. More than anything else, we’re a trusted consultant to our customers, working tirelessly to find solutions to their business challenges. Here at Barrett, we’re looking for smart, hard-working top performers who are interested in joining a fantastic team within a fast-growing company. If this sounds like you and you’re looking for a new home that rewards excellent work, effort, and collaboration, Barrett is the place for you!

Requirements

• Bachelor's degree in Business Management, Supply Chain, IT, or related field; equivalent work experience and technical training considered.
• 3+ years in Integration, EDI, or technical application/production support; logistics experience preferred.
• Knowledge of electronic interfacing methods (EDI, XML, Flat File) and transport protocols (VAN, AS2, FTP); strong SQL skills with Oracle platform preferred.
• Direct experience supporting a WMS package or Tier 1 ERP with advanced WMS module.
• Experience in a regulated or complex supply chain industry (Retail, Grocery, Medical, Automotive, etc.).
• Hands-on knowledge of supply chain technologies and standards including UPC/GTINs, GS1/UCC128 labeling, and VICS Bills of Lading.
• Proficient in Microsoft Office suite (Outlook, Excel, PowerPoint, Word).
• Strong verbal and written communication skills in English, including basic mathematical proficiency across all units of measure.
• High interpersonal effectiveness with the ability to work under pressure, problem-solve across business processes, and present analytical findings in a clear, compelling manner.
• Proven ability to manage competing priorities, complex situations, and tight deadlines with strong organizational skills and attention to detail.

Nice To Haves

• logistics experience preferred

Responsibilities

• Provide primary PROD support resource for all Managed EDI & Integration processes
• Provide support for CLEO Clarify, CLEO Harmony, AUTOMATE, VisualCron, NetSuite & Related Server Products. Also supports WebServices/API Integrations using related applications.
• Collaborate with Internal Teams and External Customers to investigate/examine needs, issues, and concerns about current and future integration and interrelated warehouse processes.
• Become an Operational Subject Matter Expert on Barrett Integration Documentation & Support Processes
• In conjunction with Information Technology management, manages systemic improvements as they occur.
• Develop and maintain proper documentation of systems configuration and changes.
• Participate in other IT and IT Support projects as required.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level