Integration Program Manager

Unisys•Sacramento, CA

About The Position

Unisys is a global technology solutions company that powers breakthroughs for the world’s leading organizations. Our solutions – cloud, AI, digital workplace, logistics and enterprise computing – help our clients challenge the status quo and unlock their full potential. To learn how we have been helping clients push what’s possible for more than 150 years, visit unisys.com and follow us on LinkedIn.

Requirements

BA/BS degree and 4-6 years’ relevant experience OR equivalent combination of education and relevant experience
0-2 years’ leadership experience

Responsibilities

Provides guidance to assigned Client Delivery Executive team members.
Guides team members through execution of Client Delivery Executive duties, including: Day-to-day client contact and interaction, Engagement across internal product, service and related teams, Ongoing service reviews, Issue identification and resolution, Documentation and reporting, and Revenue and retention success.
Ensures team successfully plans, implements and executes delivery of contracted services.
Keeps leadership advised of potential problem areas and team achievements.
Allocates work and monitors team performance, offering guidance, coaching and corrective feedback as appropriate.
Serves as a first escalation point for issues raised by team members, customers or other stakeholders.