Integration Manager

Principal Financial Group • Des Moines, IA

21h • Hybrid

About The Position

The Integration Manager manages and facilitates payroll data integrations for clients of The Principal and its affiliated payroll partners. The role designs and implements EDI integrations between Principal’s recordkeeping systems and client payroll providers to enable full-cycle data exchange, applies client service and change management standards during conversions, configures outbound FTP connections, and handles inbound Fixed and CSV file formats.

The position supports ongoing 401(k) 360 integration projects by configuring inbound and outbound FTP connections, resolving daily system errors, conducting root-cause analysis, and coordinating with internal teams and external payroll providers to maintain data integrity. It also involves proactive communication with clients and stakeholders, mentoring and knowledge sharing, representing the Integration Team in client and vendor meetings, and contributing to cross-functional initiatives and process improvements.

The posting is open to hiring at the Senior Integration Manager level for candidates with the appropriate experience. Senior-level duties include managing maintenance requests, leading new payroll provider integration and onboarding, conducting quality assurance reviews, and mentoring team members.

The role offers hybrid work (at least three office days in a typical workweek) or remote work for people who reside more than 30 miles from Des Moines, Iowa, and Charlotte, North Carolina. The position is pension eligible. Hourly base salary ranges from $22.93 to $48.46, depending on role level and location; non-sales positions may participate in a bonus program.

Requirements

• At least 2 years of related work experience for Integration Manager; at least 4 years for Senior Integration Manager.
• High school diploma or equivalent experience required for Integration Manager; bachelor’s degree or equivalent experience required for Senior Integration Manager.
• Excellent verbal and written communication, human relations, organizational, problem-solving, time-management, customer-service, and negotiation skills.
• Good understanding of current electronic reporting capabilities and procedures.
• Advanced PC skills.
• Working knowledge of spreadsheets, databases, computer hardware, and the Internet.
• Competency and proficiency in advanced data manipulation and analysis using Microsoft Excel or similar tools.
• Ability to parse data and format it into system-required formats using Excel tools such as Text to Columns, PivotTables, formulas and functions such as VLOOKUPs, custom macros, and proprietary utilities.
• Knowledge of retirement plans and products.
• Ability to balance independent work with teamwork.
• Ability to maintain confidentiality.

Nice To Haves

• A good understanding of related accounting and record-keeping processes.

Responsibilities

• Lead the design and implementation of new EDI integrations between Principal’s recordkeeping systems and client payroll providers.
• Apply client service and change management standards to support smooth, secure conversions.
• Configure outbound FTP connections and process inbound Fixed and CSV file formats.
• Configure inbound and outbound FTP connections for ongoing 401(k) 360 integration projects and resolve daily system errors.
• Conduct root-cause analysis and coordinate with internal teams and external payroll providers to ensure data integrity.
• Maintain expertise across supported file formats.
• Communicate proactively with clients and internal stakeholders to promote payroll integration solutions.
• Mentor new team members and internal partners to build organizational knowledge and adoption.
• Represent the Integration Team in client and vendor meetings concerning payroll file integration.
• Contribute to cross-functional initiatives, process improvements, strategic projects, and other job-related tasks.
• For the Senior Integration Manager level, manage ongoing payroll integration maintenance requests and ensure timely resolution.
• For the Senior Integration Manager level, lead integration and onboarding of new payroll providers.
• For the Senior Integration Manager level, perform quality assurance reviews of payroll integrations.
• For the Senior Integration Manager level, mentor and support team members developing payroll integration expertise.

Benefits

• Personal time off (PTO) accrued each pay period for hourly employees, usable for vacation, personal needs, or short-term illness.
• Pension eligibility.
• Non-sales positions have the opportunity to participate in a bonus program.
• Comprehensive benefits offerings intended to support physical, financial, and social well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED