Integrated Support Care Manager - Float
About The Position
Sun River Health is seeking a full-time Integrated Support Care Manager to support its Poughkeepsie, Amenia, and Manchester Road locations. The role provides integrated care management to patients using a harm reduction approach to address psychosocial barriers to care. Services include care coordination, psychoeducation, casework counseling, connections to community supports, referral follow-up, and ongoing communication with patients and care teams. The Care Manager attends training on patient needs including HIV, substance use, hepatitis C, mental health, and chronic conditions, and performs duties in compliance with applicable systems and job-specific standards. Sun River Health is a Federally Qualified, nonprofit health center serving communities across several New York counties. It provides comprehensive primary, preventive, and behavioral health services regardless of patients’ insurance status or ability to pay.
Requirements
- High school diploma or GED.
- Ability to communicate in English, both orally and in writing.
- Experience in health or social services.
- Knowledge of the geographic community served and available resources.
- Ability to collaborate with colleagues to maintain high-quality standards and achieve client satisfaction.
- Emotional, mental, and physical capability to perform the duties and a strong commitment to achieving goals.
- Strong initiative, enthusiasm, creativity, and verbal and written communication skills.
- Ability to organize work effectively, accept and use guidance, and work cooperatively.
- Flexibility, cultural sensitivity, and ability to maintain confidentiality.
- Knowledge of stages of change, substance use disorders, HIV, HCV, and other co-occurring conditions.
Nice To Haves
- Ability to communicate in Spanish, both orally and in writing.
- Associate degree and/or Certified Recovery Peer Advocate (CRPA).
Responsibilities
- Complete care management intakes and support medication-assisted treatment (MAT) addiction programs.
- Develop, implement, and monitor individualized patient care plans.
- Establish linkages and refer patients to internal and external support services, and follow up on referrals.
- Complete patient Recovery Support Plans and Crisis Plans as appropriate.
- Communicate and collaborate with patients and interdisciplinary care teams, including providers.
- Provide Naloxone training to patients and staff.
- Conduct or support HIV testing and ensure linkage to appropriate services and follow-up.
- Participate in case conferencing with care teams.
- Maintain accurate, current case records and complete required documentation and reports in a timely manner.
- Empower, educate, and link patients to HIV, HCV, and STI testing and treatment, PrEP, substance use services, and primary care.
- Participate in ongoing training to enhance professional skills and patient care.
- Support quality improvement initiatives and perform other duties as assigned.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life and disability coverage
- Retirement savings plan
- Commuter and transit benefits
- Employee Assistance Program (EAP)
- Employee discount program
- Professional development and education opportunities
- Loan repayment or forgiveness program opportunities for eligible employees
- Tuition reimbursement for eligible employees and job-related coursework
- Sign-on bonus of $1,500 for eligible external applicants, subject to terms and conditions
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
