Integrated Support Care Manager - MAT (Substance Abuse) - Shirley, NY
About The Position
Sun River Health is seeking a full-time Integrated Support Care Manager to join our team at the Shirley location. This role provides integrated care management services to patients using a harm reduction approach to address psychosocial barriers to care. The Care Manager will be responsible for coordination of care, psychoeducation, casework counseling, linkage to community supports, referral follow-up, and maintaining communication with the patient and care teams. The position requires attending ongoing training to address the needs of patients, including understanding of HIV, Substance Use, Hepatitis C, mental health, and chronic conditions. Job duties must be performed in compliance with systems and job-specific standards.
Requirements
- Ability to communicate in English, both orally and in writing
- Experience in health or social services
- Knowledge of the geographic community served and available resources
- Maintains a customer service level commensurate with the expectations of the Mission Statement
- Ability to collaborate with other members of Hudson River HealthCare to maintain high-quality standards and achieve client satisfaction
- Possesses the emotional, mental, and physical capability to perform duties and demonstrates a strong commitment to achieving goals
- Demonstrates initiative, enthusiasm, creativity, and strong verbal and written communication skills
- Ability to organize work effectively, accept and utilize guidance, and work cooperatively
- Possesses flexibility, cultural sensitivity, and the ability to maintain confidentiality
- Minimum Education: High School Diploma or GED
Nice To Haves
- Ability to communicate in Spanish, both orally and in writing, preferred
- Preferred Education: Associate degree and/or Certified Recovery Peer Advocate (CRPA)
Responsibilities
- Complete care management intakes and comprehensive patient assessments
- Develop, implement, and monitor individualized patient care plans
- Establish linkages and refer patients to internal and external support services; provide follow-up on referrals
- Complete patient Recovery Support Plans and Crisis Plans as appropriate
- Communicate and collaborate effectively with patients and interdisciplinary care teams, including providers
- Provide Naloxone training to patients and staff
- Conduct and/or support HIV testing and ensure linkage to appropriate services and follow-up
- Participate in case conferencing with care teams
- Maintain accurate, current case records and complete required documentation and reports in a timely manner
- Demonstrate knowledge of stages of change, substance use disorders, HIV, HCV, and other co-occurring conditions
- Empower, educate, and link patients to HIV, HCV, and STI testing and treatment, PrEP, substance use services, and primary care
- Participate in ongoing training to enhance professional skills and patient care
- Support quality improvement initiatives and perform other duties as assigned
Benefits
- Medical, Dental and Vision Insurance
- Life and Disability Coverage
- Retirement Savings Plan
- Commuter and Transit Benefits
- Employee Assistance Program (EAP)
- Employee Discount Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
