Integrated Support Care Manager - MAT (Substance Abuse) - Coram, NY

Sun River Health • Coram, NY

11d • Onsite

About The Position

Provides integrated care management services to patients using a harm reduction approach to address psychosocial barriers to care. Provides coordination of care, psychoeducation, casework counseling, linkage to community supports, referral follow up, and maintains communication with the patient and care teams. Attends ongoing training to address needs of patients including understanding of HIV, Substance Use, Hepatitis C, mental health, and chronic conditions. Performs job duties in compliance with systems and job specific standards.

Requirements

• Ability to communicate in English, both orally and in writing
• Experience in health or social services
• Knowledge of the geographic community served and available resources
• Maintains a customer service level commensurate with the expectations of the Mission Statement
• Ability to collaborate with other members of Hudson River HealthCare to maintain high-quality standards and achieve client satisfaction
• Possesses the emotional, mental, and physical capability to perform duties and demonstrates a strong commitment to achieving goals
• Demonstrates initiative, enthusiasm, creativity, and strong verbal and written communication skills
• Ability to organize work effectively, accept and utilize guidance, and work cooperatively
• Possesses flexibility, cultural sensitivity, and the ability to maintain confidentiality
• Minimum Education: High School Diploma or GED

Nice To Haves

• Ability to communicate in Spanish, both orally and in writing, preferred
• Preferred Education: Associate degree and/or Certified Recovery Peer Advocate (CRPA)

Responsibilities

• Complete care management intakes and comprehensive patient assessments
• Develop, implement, and monitor individualized patient care plans
• Establish linkages and refer patients to internal and external support services; provide follow-up on referrals
• Complete patient Recovery Support Plans and Crisis Plans as appropriate
• Communicate and collaborate effectively with patients and interdisciplinary care teams, including providers
• Provide Naloxone training to patients and staff
• Conduct and/or support HIV testing and ensure linkage to appropriate services and follow-up
• Participate in case conferencing with care teams
• Maintain accurate, current case records and complete required documentation and reports in a timely manner
• Demonstrate knowledge of stages of change, substance use disorders, HIV, HCV, and other co-occurring conditions
• Empower, educate, and link patients to HIV, HCV, and STI testing and treatment, PrEP, substance use services, and primary care
• Participate in ongoing training to enhance professional skills and patient care
• Support quality improvement initiatives and perform other duties as assigned

Benefits

• Medical, Dental and Vision Insurance: Comprehensive health coverage to ensure you and your family stay healthy.
• Life and Disability Coverage: Financial protection for you and your loved ones in case of unforeseen circumstances.
• Retirement Savings Plan: Plan for your future with our retirement savings options.
• Commuter and Transit Benefits: Assistance with your daily commute to make your journey to work easier.
• Employee Assistance Program (EAP): Access to confidential support and resources for personal and work-related issues.
• Employee Discount Program: Enjoy discounts on various products and services as a valued member of our team.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED