Integrated Services Manager

Milwaukee County•West Allis, WI

4d•$79,269 - $118,914•Onsite

About The Position

Milwaukee County is seeking an Integrated Services Manager for the Behavioral Health Services (BHS) department. This is a full-time leadership position with supervisory responsibilities for an interdisciplinary Assertive Community Treatment (ACT) - Community Support Program (CSP) team. The role involves direct clinical care and oversight for individuals with serious and persistent mental illness who have multiple risk factors.

Requirements

Current residency within the State of Wisconsin upon application required
Valid Wisconsin Driver’s License and a reliable insured vehicle are required and must be maintained throughout incumbency
Master’s degree or higher in Social Work, Occupational Therapy, Counseling, Nursing or closely related field required
Three (3) years or more of work experience in Mental Health or Substance Abuse required
One (1) year or more of work experience in a Supervisory or Management role required
Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), Licensed Marriage and Family Therapist (LMFT) or an approved variance from the State of Wisconsin Department of Health Services to serve as a CSP Clinical Coordinator based on applicable experience.
Candidates must have either 3,000 hours of supervised clinical experience in a practice where the majority of clients are adults living with a chronic mental illness or 1,500 hours of supervised clinical experience in a Community Support Program
Clinical knowledge of the needs of individuals with serious and persistent mental illness, co-occurring disorders, and the civil legal system is required
Basic knowledge of all related computer and software applications such as Microsoft Word, Excel, Outlook, PowerPoint and Teams required

Nice To Haves

Knowledge and experience supervising Evidenced Based Practice of Assertive Community Treatment is preferred

Responsibilities

Supervise Staff on the Assertive Community Treatment (ACT) Team - Prepare and evaluate staff performance plans, interviewing and hiring staff for multidisciplinary team, staff training and orientation, handle disciplinary and performance issues, manage staff workloads, and schedule staff activities.
Clinical Leadership of the Assertive Community Treatment (ACT) Team - Using the evidence-based practices of ACT, directs team members to deliver services that promote optimal clinical outcomes. Responsible for program design and implementation. Directs day-to-day clinical operations. Leads treatment planning, admissions and discharges.
Maintains Evidence-based Practice Fidelity - Works with team to implement standards and practices that achieve full fidelity of Assertive Community Treatment (ACT) and assists with fidelity measurement activities.
Maintains Program Fiscal Accountability - Provides oversight of team functions to ensure appropriate staff productivity measures and ensures revenue maximization through all funders.
Clinical Supervision - Provides regular clinical supervision through daily team meetings and weekly individual supervision with all multidisciplinary team members.
Regulatory Oversight - Works independently and in collaboration with CARS Community Support Program (CSP) leadership to ensure all regulatory measures of a CSP outlined in DHS 63 are met.
Quality Improvement - Works with the ACT team and BHS Research and Quality team to conduct annual and as-needed quality improvement projects.
Quality Assurance - Develops systematic means of measuring the quality of both services and documentation to ensure the ACT team services are of the highest standard.
Other duties as assigned.