Integrated Product Support Manager (Remote)

RTX•Cedar Rapids, IA

3d•Remote

About The Position

In this position, the Integrated Product Support Manager (IPSM) will be directly supporting the various aspects of the Defense Logistics Agency (DLA) Supplier Initiated Ordering (SIO) Program. Managing internal & external customer expectations, item deliverables and schedule, cold part restarts, engineering support. The IPSM will also support business pursuit and capture, product support, contract support, and transition out of production for a program into a support program. Must be able to coordinate activities across the Collins Aerospace, After Market shared business model; Engineering, Manufacturing, Marketing, Sales, and Service functions as required. Understand and participate in modeling for spares analysis, cost reduction and continuous improvement initiatives (CORE). Position is remote; however, if you live within a reasonable commute of the Rockford, IL or Cedar Rapids, IA Collins sites, your manager will discuss whether there is a degree of onsite presence associated with this role.

Requirements

A University Degree or equivalent experience and minimum 5 years prior relevant experience, or An Advanced Degree in a related field and minimum 3 years experience.
Experience with SAP and Microsoft Excel.

Nice To Haves

DLA and/or Material Support experience.
Direct experience with Statements of Work (SOW).
Direct experience using the SOW for development of the Work Breakdown Structure (WBS).
Direct experience with Bid Master Web (BMW) as the Bid provider.
Experience with customer negotiations.
Direct Experience with presenting information to customers (metrics / action log).
Previous expereince with Power & Controls tools and reports.
Leading and/or working with a cross-functional team / project management experience.
APICS certification would be very good, otherwise inventory forecasting experience (piece parts).
Financial forecasting.

Responsibilities

Single point of contact for DLA Aviation.
Host regular meetings with the cross-functional teams to set priorities, status action items, and provide real-time updates to the customer.
Prepare and deliver the monthly status CDRL to the DLA Contracting Officer.
Serve as an overall process flow expert and will be responsible for cost account managing.
Maintaining and managing all metrics and supply chain management support associated with the program, overseeing the assessment of engineering drawings, tooling requirements for production, obsolescence health, material tracking, ensuring a timely program set up, and managing all team members in the execution of the program.
Works directly with Production and Engineering to ensure focus is given to the highest priority part numbers.
Analyze DLA demand history and monitor DLA's inventory posture to develop the monthly replenishment forecast and notify DLA of any support gaps in its asset position.
Compile data required for monthly reports and ensuring documentation accuracy from the various reporting entities.

Benefits

Medical, dental, and vision insurance.
Three weeks of vacation for newly hired employees.
Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option.
Tuition reimbursement program.
Student Loan Repayment Program.
Life insurance and disability coverage.
Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection.
Birth, adoption, parental leave benefits.
Ovia Health, fertility, and family planning.
Adoption Assistance.
Autism Benefit.
Employee Assistance Plan, including up to 10 free counseling sessions.
Healthy You Incentives, wellness rewards program.
Doctor on Demand, virtual doctor visits.
Bright Horizons, child and elder care services.
Teladoc Medical Experts, second opinion program.