Integrated Management Systems (IMS) Coordinator

Daifuku•Columbus, OH

2d•Onsite

About The Position

Daifuku Automotive America Corporation is seeking an experienced Integrated Management Systems (IMS) Coordinator for its Reynoldsburg, Ohio facility. The Coordinator administers, maintains, and continuously improves the company’s IMS in accordance with ISO 9001, ISO 14001, and ISO 45001. This position is the primary owner of the IMS and is responsible for maintaining certification readiness, leading internal audit activities, coordinating external audits, and advancing corrective actions and continuous improvement across the organization. The role serves as a central resource for the company’s ISO management systems, providing leadership in audit readiness, document control, risk and opportunity management, corrective and preventive actions, and management reviews. The Coordinator monitors system performance, reports metrics to leadership, and supports compliance with relevant ISO standards and regulatory requirements. The position reports directly to the Quality & EHS Manager and works with departments across the organization to promote quality, environmental responsibility, and workplace safety.

Requirements

Working knowledge of ISO 9001, ISO 14001, and ISO 45001 standards.
Experience coordinating and supporting internal and external ISO audits.
Strong organizational and project management skills, including the ability to manage multiple priorities, projects, and deadlines.
Ability to communicate effectively with employees at all levels.
Strong written communication skills, including developing procedures, work instructions, policies, reports, and management system documentation.
Experience administering document control systems and managing controlled records.
Proficiency with Microsoft Office, including Excel, Word, and PowerPoint.
Experience using SharePoint or a similar electronic document management system; SharePoint proficiency is specified for document control, records, workflows, and communications.
Experience facilitating CAPA processes.
Knowledge of root cause analysis methods such as 5 Why and Fishbone Diagram, or similar problem-solving tools.
Knowledge of corrective action systems, nonconformance management, and continuous improvement methodologies.
Strong analytical, problem-solving, and decision-making skills.
Experience conducting employee training, awareness programs, and presentations.
Ability to work independently and collaborate effectively with cross-functional teams.
Strong attention to detail and commitment to accurate records and documentation.
Experience monitoring and reporting KPIs and management system metrics.
Fluent in English.
Bachelor’s degree in Engineering, Manufacturing, Quality, EHS, or a related field, or equivalent relevant experience.
At least 3 years of experience supporting ISO management systems, compliance programs, quality systems, safety programs, or related functions.
Experience using SharePoint or a similar electronic document management system is required.

Nice To Haves

Knowledge of OSHA requirements, environmental regulations, and regulatory compliance requirements.
Internal Auditor certification for ISO 9001, ISO 14001, and/or ISO 45001.
Lead Auditor certification.
Six Sigma certification.
Manufacturing industry experience.
Experience with Integrated Management Systems (IMS).
Experience leading or coordinating certification, surveillance, customer, and internal audits.

Responsibilities

Administer and coordinate the Integrated Management System in accordance with ISO 9001, ISO 14001, and ISO 45001.
Maintain year-round certification readiness and ongoing compliance with applicable ISO standards.
Own the internal audit program, including audit schedules, auditor assignments, execution, reporting, and follow-up.
Lead preparation for certification, surveillance, customer, and recertification audits.
Track audit findings, nonconformances, corrective actions, and improvement opportunities through timely and effective closure.
Facilitate CAPA, including root cause analysis, corrective action implementation, and effectiveness verification.
Coordinate Management Reviews, including agendas, KPI reporting, action tracking, records, and follow-up.
Develop, maintain, and improve IMS procedures, policies, work instructions, forms, and records.
Administer document control and maintain current versions of controlled documents.
Monitor quality, environmental, and occupational health and safety objectives and report system performance to leadership.
Facilitate risk and opportunity assessments and support departments in developing mitigation plans.
Coordinate employee training and awareness programs related to ISO requirements and management system expectations.
Monitor regulatory and compliance requirements that may affect the ISO management systems.
Participate in facility inspections, assessments, and compliance reviews to identify risks and improvement opportunities.
Prepare reports, presentations, and performance metrics for leadership review.
Promote continuous improvement, quality excellence, environmental stewardship, and workplace safety.
Collaborate with cross-functional teams to improve processes, reduce risk, and enhance management system effectiveness.