Integrated Eligibility System Reporting/Batch Processing Manager

State of Illinois•Springfield, MO

4d•Hybrid

About The Position

The Illinois Department of Human Services is hiring a manager for its Integrated Eligibility System (IES) Reporting/Batch Processing Unit in IES Operations/Reporting. Under administrative direction, the manager plans, organizes, and develops policies and procedures; establishes goals and objectives; and supervises subordinate staff. The position monitors staff use of advanced statistical and research methods for collecting, summarizing, manipulating, and analyzing computer data, and reviews the collection and compilation of eligibility information concerning IES outcomes, batch processing, and system health. The manager also ensures statistical techniques are used to produce internal reports, identifies reporting needs, and monitors print and mail room status. Travel is required, including overnight stays as appropriate. The position is based at the agency headquarters in Springfield, Illinois, with hybrid work availability requiring attendance at headquarters as operational needs dictate.

Requirements

Knowledge, skill, and mental development equivalent to completion of four years of college, preferably with courses in business or public administration.
At least three years of progressively responsible administrative data management experience in a public or business organization.
Ability to travel in the performance of duties, with overnight stays as appropriate.
Ability to work overtime and/or outside regular business hours.
Ability to use office equipment, including personal computers.
File annual and supplemental Statements of Economic Interest as required by the Illinois Governmental Ethics Act.

Nice To Haves

Three years of professional experience managing computer data collection, summarization, manipulation, and analysis methods and techniques for a public assistance eligibility system such as IES or a similar system.
Three years of professional experience conducting data analysis and evaluation for a public assistance eligibility system such as IES or a similar system.
Three years of professional experience working with State and Federal guidelines for a public assistance eligibility system such as IES or a similar system.
Three years of professional experience conducting statistical data reporting for a public assistance eligibility system such as IES or a similar system.
Three years of professional experience planning, organizing, and developing policies and procedures related to data reporting for public assistance eligibility systems such as IES or similar systems.
Two years of professional supervisory experience assigning work, guiding subordinates, recommending counseling and/or discipline in accordance with collective bargaining agreements, training staff, preparing and signing performance evaluations, and approving time off.

Responsibilities

Manage the Integrated Eligibility System Reporting/Batch Processing Unit.
Serve as a full-line supervisor of subordinate staff.
Monitor and review staff use of advanced statistical and research methods to collect, summarize, manipulate, and analyze computer data.
Monitor and review the collection and compilation of eligibility information regarding IES outcomes, batch processing, and system health.
Monitor and review staff analysis and evaluation of eligibility processing data for compliance with State and Federal guidelines and batch-processing business design.
Ensure standard statistical techniques are applied to generate data for internal reports and identify reporting needs.
Monitor print and mail room status.
Travel in the performance of duties.
Perform other duties reasonably within the scope of the position.

Benefits

Pension program
Competitive group insurance benefits, including health, life, dental, and vision insurance
Three paid personal business days annually
Twelve paid sick days annually, with unused sick days carrying over from year to year
Ten to 25 days of paid vacation annually, with 10 days in the first year of employment
Thirteen paid holidays annually, and 14 in even-numbered years
Flexible work schedules when available and dependent on the position
Twelve weeks of paid parental leave
Deferred compensation supplemental retirement plan
Optional pre-tax Medical Care Assistance Plan and Dependent Care Assistance Plan
Federal Public Service Loan Forgiveness Program eligibility
GI Bill training/apprenticeship benefits eligibility for qualifying veterans
Five percent salary differential for bilingual positions
Commuter Savings Program for Chicago employees