Integrated Care Coordinator

Bright Harbor Healthcare•Toms River, NJ

27d

About The Position

The Integrated Care Coordinator (ISC) helps people access appropriate care through a whole-person approach that connects behavioral health, medical care, and community resources. The role combines clinical practice, care coordination, assessment, education, provider collaboration, and team leadership. The coordinator develops individualized care plans, strengthens partnerships across systems, supports care coordination staff, and uses data to improve outcomes. The position includes direct work with consumers as well as efforts to strengthen the systems and partnerships that support integrated care. The role manages the ISC census and associated care plans, service coordination, referrals, and provider linkages. It conducts clinical intakes and assessments; provides individual and family therapy, care coordination, and wellness education; and educates consumers, families, providers, and community partners about ISC services and integrated care practices. The coordinator maintains provider and community partnerships, compliant clinical records and EMR data, and required performance data. The position also supervises care coordinators, oversees care coordination activities and quality reviews, participates in meetings and data reviews, and develops improvement plans based on program performance. This is a full-time, benefits-eligible position in Adult Clinical Services - Integrated System of Care, located in Toms River, New Jersey. It is scheduled for 35 hours per week, with a stated salary range of $65,000 to $68,000.

Requirements

LAC/LSW, or be on track to obtain the required LPC/LCSW.
At least 3 years of experience working in the mental health and human services field.

Nice To Haves

LPC/LCSW is preferred.

Responsibilities

Manage the ISC census, including integrated care plans, service coordination, referrals, and linkage to medical and behavioral health providers.
Conduct clinical intakes and assessments and obtain required information from consumers and providers within established timeframes.
Provide individual and family therapy, care coordination, and wellness education to enrolled ISC consumers and families.
Educate consumers, families, healthcare providers, and community partners on ISC services and integrated care practices.
Develop and maintain provider and community partnerships to strengthen referrals and access to services.
Maintain timely, accurate, and compliant clinical records, EMR data, and progress notes while protecting consumer confidentiality.
Collect, track, and report required ISC data to BCBS and internal stakeholders to demonstrate program performance and outcomes.
Supervise care coordinators and oversee care coordination and care management activities, including chart audits and quality reviews.
Participate in required ISC meetings, data reviews, and performance monitoring activities.
Analyze ISC performance data and develop corrective action and improvement plans to address gaps and achieve program targets.