Intake Support Specialist (Part-Time)
Outreach Development Corp.•Brentwood, NY
•$25 - $34
About The Position
The Intake Support Specialist provides administrative and follow-up support to the Centralized Intake team to ensure timely access to care, reduced no-show rates, and accurate referral tracking.
Requirements
- High school diploma or equivalent.
- Strong communication, customer service, organizational, and multitasking skills.
- Computer proficiency and ability to learn and utilize electronic medical record systems.
Nice To Haves
- Bilingual.
- Experience in behavioral health, substance use treatment, healthcare intake, care coordination, customer service, or call center operations.
Responsibilities
- Conduct appointment reminder calls, texts, and follow-up outreach.
- Conduct client re-engagement outreach for individuals who miss appointments or disengage from services.
- Conduct client satisfaction surveys and document outcomes.
- Follow up on missing intake documentation and required forms.
- Maintain waitlists, referral trackers, and outreach logs.
- Assist with referral follow-up and outcome reporting.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
