Intake Supervisor

Newport Healthcare•Bethlehem, CT

About The Position

The Intake Supervisor plans, organizes, and supervises the day-to-day operations of the Intake Department, supervises Intake staff, and performs related duties as required. The role is primarily responsible for ensuring every Newport Academy client has provided all required admissions paperwork from their family.

Requirements

Five years of experience in behavioral healthcare preferred.
Two years of supervisory experience preferred.
Five years of experience in behavioral healthcare intake procedures preferred.

Nice To Haves

Bachelor’s degree in Human Services preferred.
Five years of experience in behavioral healthcare preferred.
Two years of supervisory experience preferred.
Five years of experience in behavioral healthcare intake procedures preferred.

Responsibilities

Oversee daily operations and scheduling of the Intake Department.
Provide leadership to the Intake Department and cultivate its function as an integrated team.
Implement the Intake Department’s strategic plan as it relates to admissions, including monthly tracking of organizational goals.
Collaborate with the Admissions Team and Program Staff.
Monitor and track employee progress, providing regular assessments and feedback.
Implement training for new staff and conduct ongoing training, providing support throughout the region and at additional Newport Healthcare sites.
Direct client receptions, assessments, and intakes for the Intake Department.
Conduct audits of admissions paperwork and requested chart audits within the treatment continuum.
Interview and select qualified candidates.
Collect, track, and report metrics.
Improve efficiency and quality in departmental service delivery, and develop and meet departmental goals and objectives.
Perform other duties as assigned.