Intake Specialist

U.S.VETS•Las Vegas, NV

9d•Onsite

About The Position

Be the first step toward stability. Join U.S.VETS and help veterans and their families connect to the services and support they need. Are you organized, detail-oriented, and passionate about helping people navigate systems and services? Do you thrive in fast-paced environments where accuracy, communication, and compassion matter? U.S.VETS—the nation’s largest nonprofit dedicated to preventing and ending veteran homelessness—is seeking an Intake Specialist to support veterans and families through the intake and enrollment process for our programs in Las Vegas. This role is ideal for someone who enjoys administrative coordination, client interaction, and ensuring that services begin smoothly and efficiently. As an Intake Specialist, you will serve as one of the first points of contact for veterans seeking services. You will support the intake process by screening for eligibility, coordinating documentation, entering data, and ensuring clients are connected to the appropriate resources and programs. This position plays an important role in ensuring that both client experiences and program compliance standards are handled with care and accuracy.

Requirements

Minimum of 1 year of experience in social services or related field required (Employment at U.S.VETS for at least 3 months may substitute for experience)
Strong written, verbal, and organizational skills
Proficiency in Microsoft Office and data systems
Ability to work effectively as part of a team
Valid driver’s license required; must meet company insurance requirements and complete driver training

Nice To Haves

Bachelor’s degree in social services or related field preferred
Experience working with veterans and/or homeless populations preferred
If you are organized, compassionate, and committed to the mission, we encourage you to apply.

Responsibilities

Assist with eligibility screenings, assessments, and intake packet completion
Help clients gather required documentation and complete enrollment steps
Enter and track client information in HMIS, MyCaseRecords, and internal systems
Work closely with Program Coordinators, Case Managers, Housing Specialists, and Outreach teams
Conduct individual or group orientations for clients entering programs
Assist with monthly, quarterly, and annual reporting requirements
Ensure client files and documentation remain accurate, organized, and compliant
Assist with supply coordination, aftercare follow-up, and administrative projects as needed