Intake Specialist - Hybrid (Ohio Residents Only)

THE VILLAGE NETWORK•Wooster, OH

2d•$45,737 - $49,004•Hybrid

About The Position

Since 1946, The Village Network has been providing compassionate treatment to support the behavioral, physical, and emotional health of children and families. They offer dynamic treatment plans designed to transition children from disruptive to permanent, stable environments. Their services include community-based services, residential treatment, and treatment foster care programs across Ohio and West Virginia. The Village Network prides itself on a Culture of Care, utilizing Collaborative Problem Solving and The Neurosequential Model of Therapeutics. They offer tuition and licensure reimbursement, competitive salaries, generous PTO, paid holidays, and have a history of annual bonuses. The organization is growing and promotes from within, fostering a trauma-informed and responsive workplace.

Requirements

Minimum of a Bachelor’s degree in social work or related field.
Valid Ohio Driver’s License and maintains a driving record that allows for insurability.
Demonstrates excellent verbal and written communication skills.
Exceptional customer relation skills.
Ability to motivate others.
Ability to solve problems through creative solutions.
Attention to detail and accuracy.
Ability to multitask.
Possesses excellent knowledge of best practices in the field of foster care, trauma informed care and child welfare.
Ability to use a computer; software, agency databases and online systems and other Microsoft Office products.
Ability to comply with The Village Network requirements for using restraints including sufficient strength and completion of extensive training.
Proficiency in Word and Electronic Health Record (EHR).
Ability to handle bending, stooping, lifting, pushing, reaching, and walking for periods of time.
Must be able to lift 20 pounds independently.
Ability to communicate (verbal and written) with all levels or personnel, internal and external to the company.

Nice To Haves

Previous experience working in child welfare or a related child and family services setting preferred.
LSW desired.

Responsibilities

Review and assess initial intake information from a therapeutic perspective to determine course of action and potential match to network, foster parent, or residential programs.
Maintain effective communication with each referral source until the child is placed with TVN.
Serve as a liaison between referring agencies, TVN network offices, directors, and foster parents.
Document and track all referrals and outcomes in the identified agency database.
Attend referral meetings with county agencies, probation, or other referral agencies as necessary.
Establish and maintain a positive working relationship with all levels of TVN staff by participating in joint meetings, and problem identification and resolution.
Establish and maintain a supportive and positive working relationship with foster parents, referring agencies, and other TVN stakeholders.
May be on call 24 hours or on a rotating basis to address after-hours and holiday referrals.
Must be able to attend new hire orientation and be available to be in-person at designated organization events.
Performs other duties as required.