Intake Specialist At Shyas Health job

Apply for the Intake Specialist At Shyas Health job • Salisbury, NC

10d • Remote

About The Position

SHYS Health, formally known as S&H Youth and Adult Services, Inc., is seeking an Intake Specialist to join its management team in Salisbury, North Carolina. The role conducts clinical assessments and helps coordinate treatment and support services for adults, adolescents, and children. It also includes crisis response, follow-up to support engagement and safety, and weekly outpatient therapy for up to 15 individuals. The position is described as remote, with a Monday–Friday schedule from 8:30 AM to 5:30 PM.

The employer lists medical, dental, vision, and 401(k) benefits for eligible full-time employees after the probationary period and permanent employment. Paid time off is offered to salaried employees, with accrual of up to 40 hours during the first year. Clinical supervision and training for licensure or certification are also offered weekly; that time is unpaid and participation requires a two-year employment commitment from the start of the applicable supervision, training, licensure, or certification.

Requirements

• Master’s degree in a human service field and two years of post-graduate experience with a license or associate license.
• The posting also states: be at least 18 years old; be able to read, write, and follow instructions; be licensed with one year of experience with the target population; and have no violent criminal record or substantiated findings of abuse or neglect listed on the North Carolina Health Care Personnel Registry.
• Experience providing counseling, crisis intervention, and case management to adults with severe and persistent mental illness and substance use disorders, as well as to children and adolescents with severe emotional disorders or substance use issues and their families.
• Flexibility with scheduling to meet patients’ needs.

Responsibilities

• Conduct comprehensive diagnostic clinical assessments covering presenting problems, biopsychosocial history, substance use history, social determinants of health, service needs, and life goals for adults, adolescents, and children.
• Develop, coordinate, and implement new-patient treatment and crisis plans, including coordinating initial appointments for primary care, therapy, psychiatric care, peer support, and other mental health and substance-use services.
• Conduct follow-up calls to encourage engagement and assess risk and safety until the client is engaged in services; help develop natural supports and arrange other support as needed.
• Provide triage and crisis intervention for new and existing patients to facilitate necessary services, including inpatient hospitalization when indicated.
• Conduct and maintain weekly outpatient therapy for up to 15 individuals.

Benefits

• Clinical supervision and training for licensure or certification, offered weekly; participation requires a two-year employment commitment, and the time is unpaid.
• Medical insurance for eligible full-time employees after the probationary period and permanent employment.
• Dental insurance for eligible full-time employees after the probationary period and permanent employment.
• Vision insurance for eligible full-time employees after the probationary period and permanent employment.
• 401(k) plan for eligible full-time employees after the probationary period and permanent employment.
• Paid time off for salaried employees, accruing up to 40 hours in the first year of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level